What are the responsibilities and job description for the Automotive Clerk position at Lexus of Orlando?
Automotive Clerk
Position: Automotive Clerk
Location: Lexus of Orlando
Employment Type: Full-Time
About Us
Lexus of Orlando is seeking a highly organized, detail-oriented professional to fill a versatile role supporting our administrative, accounting, and service departments. This position is ideal for someone who enjoys a variety of responsibilities, thrives in a fast-paced environment, and excels at multitasking. If you’re dependable, efficient, and eager to grow within a dynamic team, we want to hear from you!
Key Responsibilities
Administrative Support
- Greet customers, vendors, and visitors in a professional and welcoming manner
- Answer and direct incoming phone calls
- Prepare, edit, and distribute documents, reports, and correspondence
- Maintain filing systems—digital and physical
- Schedule of appointments, meetings, and service-related coordination
- Assist with general office tasks and maintain organized common areas
Accounting & Bookkeeping
- Perform daily data entry of invoices, receipts, and financial transactions
- Process accounts payable and accounts receivable
- Assist with bank deposits and payment posting
- Support monthly and weekly reconciliations
- Maintain accurate financial records and assist with basic reporting
- Communicate with vendors regarding billing discrepancies or payment status
Warranty Administration (Automotive)
- Process and submit warranty claims to the manufacturer accurately and timely
- Review repair orders for proper completion and compliance with manufacturer standards
- Track, reconcile, and follow up on outstanding warranty receivables
- Maintain warranty schedules and required documentation
- Collaborate closely with service advisors and technicians to resolve claim discrepancies
- Ensure proper handling, tagging, and return of warranty parts
Qualifications
- High school diploma or equivalent required; associate’s degree preferred
- Experience in administrative support, accounting, or automotive warranty processing (any combination is welcome)
- Dealership experience with systems like CDK, Reynolds & Reynolds, Tekion, or similar is a plus
- Strong proficiency in Microsoft Office (Word, Excel, Outlook)
- Excellent organization, accuracy, and multitasking abilities
- Strong problem-solving skills and attention to detail
- Professional communication skills, both written and verbal
- Ability to maintain confidentiality with financial and customer information
- Ability to thrive in a fast-paced environment and manage shifting priorities
Benefits
- Competitive compensation based on experience
- Health, dental, and vision insurance available
- Paid time off and holidays
- 401(k) retirement plan
- Employee discounts
- Opportunities for advancement and cross-department growth
