What are the responsibilities and job description for the Legal Tech Training Consultant position at LexisNexis?
Are you interested in an alternative legal career that combines legal expertise, training and sales?
Do you enjoy providing education and support to legal professionals?
Do you enjoy building collaborative, consultative relationships resulting in growth?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).
About the Role
This is a hybrid role. Team members are required to be in the Miamisburg, Ohio office weekly on Wednesday & Thursday.
As a Solutions Consultant/Legal Training Consultant in our Small Law market, you will become an expert on the use of LexisNexis products and the value they provide legal professionals. The Legal Training Consultant is responsible for providing education and support, building preference, and driving usage of our solutions. You will retain and grow revenue within assigned accounts and/or territory. You will build solid relationships within accounts, understand customer needs, provide high-quality consultation and lead generation. This role involves assisting legal professionals with use of LexisNexis research tools, providing legal research assistance, and partnering with sales to grow revenue for the Business.
Responsibilities
- Providing consultative services to legal customers and prospects through proactive outreach to ensure maximized use and understanding of LexisNexis products
- Communicating credibly with customers to understand their challenges and provide guidance, education and consultation to help improvement
- Reaching out to customers via phone and email to uncover training and product needs
- Delivering specialized customer presentations and trainings, communicating our value propositions, and highlighting competitor differentiators to retain and drive revenue
- Collaborating with internal partners to drive preference and develop strategic account plans
- Partnering with sales to provide product demonstrations for prospective and current customers to grow revenue for the business
- Identifying and sharing upsell leads and opportunities with sales partners
Requirements
- Have a Juris Doctor degree
- Display excellent verbal and written communication skills
- Possess comfortability with delivering presentations and trainings in a virtual environment
- Demonstrate excellent proven sales and/or training experience
- Have legal research experience or expertise using LexisNexis tools
- Be able to effectively partner and collaborate across teams with different functions
- Have the ability to build solid relationships internally and externally
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.