What are the responsibilities and job description for the Dental Front Desk Receptionist position at Lexington Dental Group?
Dental Front Desk Receptionist
Our friendly dental practice (Lexington Dental Group) in Lexington MA is seeking an experienced Dental Front Desk Receptionist to join our support team as we continue to provide exceptional patient care.
We are excited to bring on a Dental Front Desk Receptionist to support our amazing team! In addition to greeting our patients when they enter the practice, this role includes scheduling, collecting payments at the date of service, checking insurance eligibility, answering questions, and some treatment planning. You are a key participant in creating an all-inclusive, patient-focused collaborative culture within our practice.
Schedule: Full-Time
Responsibilities:
- Strive to provide a superior patient experience
- Support patients within presenting treatment plans
- Educate the patient regarding insurance benefits and affordable payment options, including third-party patient financing
- Scheduling to patient clinical needs
- Collect copayments and verify insurance coverage
- Schedule and confirm patient appointments.
- Follow-up as needed with the patient between visits for non scheduled, canceled, or missed appointments
Qualifications:
- One year of dental front desk experience required
- Versed in dental terminology and procedures
- Maintains a positive, collaborative, and supportive disposition with team and patients
- Understands and complies with HIPAA and HITECH Act of 2009
#5-F0121
Job Type: Full-time
Application Question(s):
- What is your expectation of pay for this position?
Experience:
- Dental Front Desk: 1 year (Required)
Work Location: In person