What are the responsibilities and job description for the Parts Department / Service Advisor position at Lewis Trailer Sales?
Job Overview
Lewis Trailer Sales is seeking to add a Parts and Service Advisor team member. In this energetic role, you will have to troubleshoot issues and guide clients through their trailer maintenance needs, recommend necessary repairs, and ensure a seamless service experience.
Key Responsibilities
- Customer Service & Sales: Assisting walk-in customers and internal service technicians with part selection, answering phones, and providing expert advice.
- Inventory Management: Receiving, stocking, and organizing parts, as well as conducting inventory counts and identifying out-of-stock items.
- Order Processing: Processing, picking, packing, and shipping orders accurately, including handling back-ordered items.
- Technical Support & Installation: Assisting in the installation of trailer components (e.g., lighting, wiring, brakes, hitches, flooring).
- Documentation: Utilizing computer systems to input data, create invoices, and maintain accurate records.
- Facility Maintenance: Maintaining a clean, safe parts department and warehouse area.
Qualifications
- Experience: Previous experience in parts department, retail, or a related automotive/trailer field.
- Skills: Proficiency in computer software (Microsoft Office, POS systems) and ability to use inventory management tools.
- Physical Requirements: Ability to lift heavy items (often up to 50 lbs), stand for long periods, and work with hand tools.
- Licensing: A valid driver's license is required.
- Knowledge: Familiarity with trailer parts, components, and maintenance is highly preferred.
Pay: From $35,000.00 per year
Education:
- High school or equivalent (Required)
Work Location: In person
Salary : $35,000