E-Commerce Manager

Company Overview

Lewis Marine Supply & Boat Owners Warehouse is a fast-growing, high-volume 60 year established Marine Distributor and Retailer located in sunny South Florida, with locations throughout the Southeastern US. We are committed to providing exceptional customer service and high-quality products to our customers and community and strive to create a welcoming environment where customers can enjoy a seamless shopping experience.

Position Overview

We’re looking for a hands-on, results-driven Ecommerce Manager to oversee the day-to-day operations of our online store. This role is ideal for someone with a strong background in retail ecommerce and digital marketing, who thrives in a fast-paced environment and is passionate about delivering a seamless customer experience.

Responsibilities:Website & Product Management:

• Maintain and update product listings, pricing, inventory, and promotions on WooCommerce.
• Ensure product images and descriptions are accurate and compelling.
  
  

Digital Advertising & Analytics:

• Manage and optimize Google Ads campaigns to drive traffic and conversions.
• Use Google Analytics to monitor performance and generate actionable insights.
  
  

Email Marketing:

• Plan, execute, and analyze email campaigns to engage customers and promote products.
• Segment audiences and personalize messaging for maximum impact.
  
  

Graphic & Content Creation:

• Design and update promotional graphics, banners, and product visuals using Photoshop.
• Collaborate on content strategy to support seasonal campaigns and product launches.
  
  

Customer Engagement & Support:

• Respond to customer inquiries, reviews, and feedback across platforms.
• Resolve order issues including shipping, returns, and payment concerns.
  
  

Sales Reporting & Strategy:

• Track and report on ecommerce sales metrics, campaign performance, and customer behavior.
• Present insights and recommendations to stakeholders to inform business decisions.
  
  

Cross-Functional Collaboration:

• Work closely with warehouse, customer service, and marketing teams to ensure smooth operations and fulfillment.
  
  

Social Media Management:

• Plan, create, and publish engaging content across platforms including Facebook, Instagram, and YouTube.
• Develop and execute a social media content calendar aligned with seasonal campaigns, product launches, and promotions.
• Monitor comments, messages, and mentions across social channels, responding promptly to build community and brand loyalty.
• Track social media performance metrics and adjust strategy based on engagement, reach, and conversion data.
• Collaborate with the marketing and creative teams to produce onbrand visuals, reels, and shortform video content.
  
  

Qualifications:

• Proven experience in inside sales, cashier or customer service roles.
• Strong communication and interpersonal skills, with the ability to build rapport and influence decisionmakers.
• Resultsoriented mindset with a focus on achieving sales targets and delivering quality customer service.
• Excellent organizational skills and attention to detail in managing sales pipelines and documentation.
  
  

Benefits:

• Lewis Marine Supply provides you and your eligible family members with a comprehensive and valuable benefits package, including medical, dental, and vision coverage, as well as companypaid shortterm disability, longterm disability, and life insurance. In addition, employees have access to a wide range of supplemental benefits, including a 401(k) plan with company matching.
• Competitive pay based on experience.
• Opportunities for advancement and career growth.