Seasonal Gift Shop Associate

Lewis Ginter Botanical Garden is seeking a Seasonal Garden Shop Associate to support the daily operations of our 5,000-square-foot Garden Shop. This position provides excellent customer service while supporting sales, inventory, merchandising, and seasonal events.

Responsibilities

• Provide welcoming, exceptional customer service to guests, visitors, and volunteers.
• Receive, inspect, label, and stock merchandise; maintain accurate inventory.
• Maintain a clean, organized, and safe stockroom and sales floor.
• Process invoices, merchandise markdowns, and damaged goods.
• Assist with register operations and customer transactions.
• Support Plant Sale and GardenFest setup, merchandise moves, and seasonal displays.
• Follow loss prevention and safety procedures.
• Perform other duties and special projects as assigned.

Qualifications

• High school diploma or equivalent.
• Two years of customer service or public-facing experience.
• One to two years of retail cashier or money-handling experience.
• Strong customer service, communication, organization, and problem-solving skills.
• POS and inventory experience preferred.
• Ability to work independently and as part of a team.
• Availability for evenings, weekends, and occasional holidays, including GardenFest.

Physical Requirements

• Ability to lift and move items up to 40 pounds.
• Ability to stand and/or walk for more than four hours per day and frequently use stairs.

Founded in 1984, Lewis Ginter Botanical Garden is a nonprofit garden located in Richmond, Virginia’s Lakeside neighborhood. The Garden encompasses 82 acres, four lakes, 5,500 unique taxa of plants within 15 distinct outdoor gardens, 11 major buildings including a conservatory and greenhouse, plus an 80-acre branch site, the Lewis Ginter Nature Reserve. Annually, Lewis Ginter engages over 17,000 students in innovative and exciting educational programs. This cadre of identified learners is just a fraction of the more than 400,000 annual visitors to the Garden. In recent years, the Garden has been honored with inclusion in several top ten lists for botanical gardens in North America.

Lewis Ginter Botanical Garden is an Equal Opportunity Employer. We do not discriminate on the grounds of race, color, religion, sex, age, disability, or national origin in the hiring, retention, or promotion of employees. We support the diversity and inclusion policy adopted by The American Public Gardens Association: to create an equitable, diverse and inclusive culture where the contributions of all community members are valued, respected, and appreciated.