What are the responsibilities and job description for the Security Officer position at Lewis & Clark Behavioral Health Services?
Why join us?
At Lewis & Clark Behavioral Health Services, you'll do meaningful work that changes lives. Our mission is to provide comprehensive mental health and substance use treatment services that promote the health and well-being of our community members. We offer a collaborative work environment, opportunities for growth, and a culture that values wellness, flexibility, and work-life balance.
Location: Yankton, SD - CORE Center
Work Hours/Shift: Days or Nights, 6:30-7:00
Weekend/Holiday Involvement: Occasional
Pay Range: $22.00/Hour $2.00/Hour shift differential (nights)
Reports To: Security Supervisor
In this role you will:
- Coordinate workflow with other team members to ensure the safety of agency personnel and persons served.
- Patrol agency buildings and premises to prevent fire, theft, vandalism, and intruders. Report safety and/or fire hazards or security violations. Respond to all emergency codes and security requests (i.e. staff assists, security alerts, fire alarms).
- Monitor conduct of visitors on agency premises. Confront unauthorized persons for questioning as needed.
- Escort agency personnel and persons served to parking lots and agency buildings.
- Provide a welcoming environment for agency personnel and persons served.
- Perform breathalyzer checks and obtain vitals for patients, when indicated.
- Monitor patients for safety via routine safety checks and video camera monitoring.
- Maintain therapeutic posture with patients experiencing emotional instability, exercising self-control in volatile situations such as verbal/physical threats and/or confrontation. Assist in conflict resolution and de-escalation.
- Provide restraints for patients with behavioral safety concerns as needed.
- Maintain confidentiality of agency personnel and persons served.
- Maintain records, prepare incident reports, and log activities related to safety and security duties. Secure and log property including contraband, valuables, and lost and found articles.
- Secure and/or unlock offices and facilities as required.
- Serve as a liaison to local, state, and federal law enforcement agencies as well as security staff employed by other agencies; promote and maintain harmonious and effective relationships and communications with said agencies. Participate in investigations as needed.
- Assist with training new staff as required.
- Perform other duties as assigned by the leadership team.
We are looking for someone who is:
- Able to establish and maintain effective working relationships with clients, other professional agencies, other employees, supervisors, and the public.
- Sensitive to special needs of the clients; and ability to recognize and work with cultural and ethnic differences.
- Able to communicate effectively, orally and in writing.
- Able to plan and organize time effectively.
- Able to safely operate passenger vans and non-passenger vehicles.
- Able to follow directives of supervisors.
- Six months to one-year related experience and/or training; or equivalent combination of education and experience preferred.
- Valid driver’s license and insurable driving record.
Physical demands:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What a typical day will look like:
- As a Security Officer at The CORE Crisis Care Center, you will help create a safe, welcoming, and therapeutic environment for clients, visitors, and staff. Throughout the day, you will patrol agency facilities, monitor security systems and patient safety, respond to emergency situations, and assist with de-escalating behavioral crises. You will conduct safety checks, complete incident documentation, secure property and facilities, and provide escorts as needed.
Benefits and perks (depending on position eligibility):
- Free employee health insurance through Avera Health Plans
- Agency pays 80% of the health plan deductible
- $500 monthly health insurance opt-out payment for employees covered under another qualifying plan
- 6% employer retirement match with immediate vesting
- 10 paid holidays annually
- Paid vacation and sick leave
- Dental and vision insurance
- Continuing education and training opportunities