What are the responsibilities and job description for the Veterinary Receptionist (Client Services Representative) position at Levy Veterinary Hospital?
We are currently seeking a friendly, reliable, and hard-working individual to join our team as a full-time Veterinary Receptionist / Front Desk Team Member. Optional cross-training opportunities as a veterinary assistant are available, based on interest and aptitude.
Position Details
- Hours: Full-time (approximately 35-40 hours per week)
- Schedule: 4 days per week with rotating schedule
- Hospital hours: Monday-Friday, 8:00 AM - 5:30 PM; Saturday 9:00 AM - 2:00 PM
- Compensation: $13-$15 per hour, based on experience
Key Responsibilities
- Greet clients and patients in a friendly, professional manner
- Answer phone calls, schedule appointments, and manage client communications
- Check patients in and out accurately and efficiently
- Process payments and maintain organized front-desk records
- Use Avimark veterinary software (training provided)
- Support a positive, calm, and respectful hospital environment
Ideal Candidate
- Enjoys working with animals and people
- Has a strong customer service mindset and professional demeanor
- Learns quickly and adapts well in a busy environment
- Is dependable, detail-oriented, and team-focused
- A minimum of 1 year prior veterinary experience is required (front desk experience preferred but not required)
- Prior customer service is preferred but not required
What We Offer
- A respectful, low-drama workplace with a small, supportive team
- A strong emphasis on work/life balance
- 401(k) with employer matching
- Maximum employee discounts as allowed by the IRS
- Optional cross-training opportunities as a veterinary assistant, based on interest and aptitude
- The opportunity to work in an independently owned practice focused on quality care and client service, rather than corporate culture
Levy Veterinary Hospital is an Equal Opportunity Employer. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Benefits:
- 401(k)
- Employee discount
Education:
- High school or equivalent (Preferred)
Experience:
- Animal care: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
Work Location: In person
Salary : $13 - $15