Demo

Director of Human Resources- Bank of America Stadium

Levy Restaurants
Charlotte, NC Full Time
POSTED ON 4/17/2026
AVAILABLE BEFORE 5/15/2026
Levy Sector

Salary: 110,000

Other Forms of Compensation:

Pay Grade: 15

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

Job Summary:

Working as the HR Manager, you will provide field and corporate support with an emphasis in associate relations, front line associate recruitment, training and diversity. You will contact expert regarding policies, procedures and programs to these areas.

Key Responsibilities:

  • Coordinates and conducts management training related to this area (i.e.: terminations, sexual harassment, performance management).
  • Investigates and advises management in appropriate resolution of associate relations issues.
  • Coordinates/conducts exit interviews to determine reasons behind separations.
  • Makes recommendations to reduce absenteeism and turnover.
  • Represents organization at personnel-related hearings and investigations as is needed.
  • Supports internal customer survey and associate satisfaction interpretation/feedback process.
  • Attends Operational meetings to increase HR visibility, conduct classroom training, provide assistance and implement account HR initiatives.
  • Coordinates and conducts management training related to the areas of interviewing, selection and hiring.
  • Assists managers in developing and implementing recruitment plans to increase qualified applicant flow.
  • Provides support and tools to unit management to build relations and make presentation at schools, organizations, community associates and job fairs regarding the organization and opportunities.
  • Supports SSC sector and provides direct assistance and support in critical markets.
  • Identifies critical needs area’s and takes appropriate steps to rectify problems.
  • Coordinates and conducts new hire orientation and management training related to this area.
  • Conducts HR Assessments.
  • Prepares and presents HR related topics at Field Operations Workshops for HR Training and Development.
  • Regularly conducts HR related training (i.e.: Sexual Harassment, Progressive Discipline, HR 101).
  • Supports Preferred Employer objectives and HR business plan by attending and participating in operational meetings.

Preferred Qualifications:

  • Bachelor’s degree (B.A.), Masters preferred
  • Two to five years multi-unit HR generalist and associate relations experience.
  • Experience in a high customer contact setting.
  • Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents.
  • Ability to respond to common inquires or complaints from customers, regulatory agencies or members of the business community.
  • Ability to work with mathematical concepts such as probability and statistical inference.
  • Ability to define problems, collect data, establish facts and draw valid conclusions.
  • SPHR/PHR Certification preferred

Curious about Life at Levy? Check it out: Levy Culture

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off Plan
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Levy maintains a drug-free workplace.

Req ID: 1525881

Levy Sector

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JESSICA E TINNEY

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Salary.com Estimation for Director of Human Resources- Bank of America Stadium in Charlotte, NC
$114,048 to $145,086
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