What are the responsibilities and job description for the Strategic Account Manager position at Leviton Manufacturing?
This position is responsible to manage, service, and strengthen Leviton Network Solutions' relationship with existing Fortune 500 customers, and generate revenue from complex end users. The role also identifies and pursues new major accounts/customers. This position will manage all aspects of these customers, developing and implementing systems and processes to solidify Leviton's value and position within the account. This role provides the opportunity to work within the Network Solutions Business Unit of Leviton Manufacturing Company Inc.
- Manages existing Major End User customers to ensure Leviton is deeply entrenched and maximizing our total opportunity.
- Identifies potential new major end user customers, introduces Leviton, and eventually wins their business, generating incremental revenue.
- Coordinates across the Sales Team to enable Leviton's capability to manage their needs in multiple locations, plus coordinate local partners (contractors and distributors).
- Takes a 360-degree view and coordinates Leviton internal teams to work toward stated account objectives and ensures we are exceeding customer expectations for product, delivery, quality, communication, and support.
- Leverages both internal and external resources to provide supply chain value to the Major Account.
- Holds quarterly business reviews with each account and provides Leviton scorecard, including on-time shipment performance, quality, etc.
- Must have excellent communication (verbal and written), organizational and presentation skills; ability to communicate effectively at all levels
- Must possess a deep understanding of data center cabling architecture, as well as successful experience selling into a major data center environment
- Must be effective in working in a cross functional environment
- Must be able to exercise sound judgment in analyzing and recommending solutions
- Must have the ability to coordinate within a sales team environment to reach objectives and grow sales
- Must possess an understanding of Fortune 500 customer expectations for their supply chain and knowledge of how to pull together internal and external resources to exceed expectations