Manager, Sales Development

At Levitate, we’re on a mission to make a real impact - for our customers, our team, and the world around us. We believe the best work comes from people who are curious, driven, and excited to grow. Our five core values guide everything we do, and we look for teammates who embody the traits that make those values come to life:

• Creating Magic ✨ You have the persistence and grit to turn ambitious ideas into remarkable outcomes.
• Showing Customer Empathy ❤️ You bring humble confidence, listening deeply, and putting customers first.
• Making Data-Driven Decisions 📊 You pair creativity with insights to make smarter, faster choices.
• Focusing on Solutions, Not Problems 🔍 You approach challenges with positivity and critical thinking, always looking for the way forward.
• Making Small Improvements Every Day 🌱 You embrace coachability and lean into discomfort to grow, improve, and drive lasting change.

Here, you won’t just do a job, you’ll help create meaningful experiences, solve real problems, and shape the future of our company.

The Sales Development Manager is a hands-on, people-first leader responsible for coaching, developing, and motivating a team of SDRs. You’ll guide reps in mastering the foundational skills of outbound prospecting and pipeline generation—equipping them for long-term success at Levitate. You’ll partner closely with Sales Development Leadership, RevOps, and Account Executives to ensure your team is executing effectively, generating high-quality pipeline, and representing Levitate with authenticity and professionalism. The ideal candidate is curious, empathetic, analytical, and passionate about developing future sales talent.

Responsibilities

Team Leadership & Coaching

• Lead, coach, and motivate a team of SDRs to consistently achieve and exceed activity and pipeline goals.
• Deliver ongoing 1:1 coaching, call reviews, and skills training to build strong selling habits.
• Foster a high-energy, collaborative, and inclusive team culture rooted in accountability and continuous improvement.
• Clearly set expectations, provide structured feedback, and support SDRs in their professional development.

Pipeline Execution & Alignment

• Ensure your team executes Levitate’s prospecting and sales processes with excellence, professionalism, and consistency.
• Partner with RevOps and Sales Development Leadership to implement lead strategies, and support segmentation goals.
• Collaborate with Account Executives to ensure smooth handoffs, strong meeting quality, and alignment on pipeline expectations.

Performance Management & Reporting

• Monitor daily, weekly, and monthly SDR performance metrics; diagnose gaps and implement individualized improvement plans.
• Analyze activity and conversion data to track trends, highlight opportunities, and drive more efficient outreach.
• Maintain accurate reporting and ensure SDRs adhere to workflow, CRM, and sales engagement best practices.

Process Improvement & Innovation

• Share insights from your team to influence outreach strategies, messaging, and process enhancements.
• Contribute to testing and iterations across scripts, workflows, and prospecting tactics to improve effectiveness.
• Support adoption of new tools, processes, and training programs that increase SDR productivity.

Qualifications

• 1 years of experience in SaaS sales; previous SDR management experience preferred.
• Strong understanding of B2B software and outbound prospecting fundamentals, especially cold calling.
• Track record of helping teams consistently meet or exceed goals.
• Analytical, data-informed approach to diagnosing performance and coaching improvements.
• Strong communication skills, empathy, and a passion for developing people.
• A relationship-first mindset aligned with Levitate’s mission and values.

Our commitment to our staff is showcased not only through our strong company culture, but also through our employee-centric benefits and programs including:

• Daily catered lunches from locally-owned restaurants and diverse snack offerings 
• Employee-led groups (run club, disc golf club, and book club, just to name a few) that bring employees with similar hobbies and interests together to inspire and build relationships
• Plentiful opportunities to volunteer with and contribute to local organizations that align with the passions of our staff
• Flexible PTO to facilitate strong work-life balance 
• Paid parental leave that provides employees with support and flexibility as they grow their families
• Extensive benefit options including healthy lifestyle reimbursement, 401(k) matching, HSA/FSA, dental, vision, and mental health coverage, and much more
• Culture Crew and Emerging Leader programs to foster employee leadership development, inclusivity, and connection through year-round trainings and events