What are the responsibilities and job description for the Truck Line Representative position at Levin Furniture & Mattress?
Levin Furniture & Mattress, John V. Schultz Furniture and Ashley Home Store is Hiring a Truck Line Representative!
Starting Pay: $14/hr.
This is a Work from Home position! Candidates considered must be within 25 miles of any of our store locations.
We’re a family-owned company with a history of caring for our employees, customers, and community! Join Our Team Today - Working Here Feels Like Home!
Compensation And Benefits Program Offers
Essential Duties & Responsibilities;
Schedule may vary dependent upon need.
Starting Pay: $14/hr.
This is a Work from Home position! Candidates considered must be within 25 miles of any of our store locations.
We’re a family-owned company with a history of caring for our employees, customers, and community! Join Our Team Today - Working Here Feels Like Home!
Compensation And Benefits Program Offers
- Paid Training - A Blended Training Approach
- Growth Opportunities – Levin’s loves to promote from within
- Great Benefits – Medical, Dental, Vision, Life & Disability Insurance, 401K, and PTO
- Generous Employee Discount
- Friendly, Supportive Work Environment
Essential Duties & Responsibilities;
- Act as a communication liaison, answering incoming phone calls from drivers to support delivery teams in the home.
- Resolve all delivery issues called into the truck line while the team remains on site.
- Monitor stop times and route progress to ensure timely deliveries.
- Demonstrate effective decision-making ability, making routing and delivery decisions
- Reconciling of completed deliveries/exchanges/returns daily.
- Notate issues and resolutions in DispatchTrack for clear communication across departments
- Assist drivers with additional stop time needed or route delays during out of service moments.
- Review & respond to additional requests entered through the systems for accommodations by reviewing routes and capacity.
- Other tasks assigned by team leadership.
- High school diploma or equivalent combination of education and experience.
- Previous clerical experience preferred
- Excellent verbal and written communication, and listening skills.
- Basic reading and comprehension skills.
- Basic numerical reasoning skills.
- Ability to complete paperwork in an accurate, neat and efficient manner.
- Demonstrated knowledge of software, including Microsoft Office.
- Excellent organizational skills.
- Outstanding customer service skills.
- Ability to multi-task in a fast paced working environment.
- Knowledge of GERS, Loft, WMS, Storis and Salesforce systems preferred.
- Ability to sit, and reach at shoulder height regularly.
- Ability to communicate effectively with customers and co-workers using telephone.
- Ability to use vision to read documents and computer screen.
- Ability to use hands to type information into computer.
Schedule may vary dependent upon need.
Salary : $14