Operations Specialist

Job Description

Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We’re a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.

We are looking for a dynamic Operations Specialist to drive the success of our NY regional showroom operations for our US/Canada Operations Team. Based at our Main Showroom in New York and reporting to the Director, Events & Wholesale Operations, you will oversee showroom operations across multiple locations, ensuring the seamless execution of Brand & Commercial Strategies while enhancing the sales process. You will up-level our showroom experiences and empower sales teams to improve revenue and brand visibility.

We ask that you work 4-5 days a week from our New York, NY office, depending on on-site activities.

About The Job

Showroom and Events

• Support showroom operations across multiple US & Canada locations.
• Support showroom internal and external events, ensuring seamless execution and optimal experience.
• Support samples manager with sample staffing, processing, shipping, and organization.
• Assist local teams with deliveries, freight access, and on-site storage.
• Optimize showroom organization, ensuring ease of use and proper technology operation and setup (presentation screens, Teams Equipment, and IT infrastructure).
• Welcome and host guests at the NY Showroom, coordinating hospitality and logistics across events.
• Maintain showroom cleanliness and organization to ensure optimal guest and employee experience.
• Support the event team with tasks including registration, travel, rooming lists, catering, and project tracking as needed.
  
  

Real Estate & Facility Operations

• Support NY showroom event operations for internal and external teams, partnering with Office Manager/EU.
• Complete Showroom and Event work orders for installations, vendors, and contractors including managing Certificates of Insurance, booking freight and dock needs, being the on-site contact.
• Partner with real estate and other US/Canada regional showrooms for operations access, security, janitorial, renovations, and leases.
• Be the IT point of contact: showroom WIFI & AV, shipments, showroom equipment issues and installs.
  
  

Administrative Support

• Provide ad hoc administrative support to the team and their partners (as needed).
• Process monthly billing charges and order supplies for services including water, coffee, HVAC, janitorial, document shredding, network/wifi/domain, plant maintenance, and FedEx account management.
• Manage the NY showroom master shared calendar, ensuring dates, team walkthroughs, and deliverables are communicated.
• Assist teams with creating presentations and sell-in materials containing brand and product information.
• Gather and use employee and guest feedback to improve processes and the employee experience.
• Work with the Director to execute Sports Marketing ticket allocation and distribution.
• Support the team with vendor payments and track department budget using
• Concur expense reporting, Tradeshift, and Contract Life Cycle Management Programs.
  
  

About You

• 3 years of experience in an administrative or operations role with a focus customer needs
• Able to travel to local & non-local events as needed (~4 weeks/year)
• Active learner, you seek to improve your understanding of operations: GTM content, calendar, brand information and tools etc
• Experience managing data, timelines, and operational activities
• Passion for improving showroom experiences and operational efficiency including a passion for cleanliness/tidiness.
• Familiarity with HVAC systems, alarm systems, security systems (Brivo, Eagle Eye cameras, NAVCO), and IT equipment (whiteboards, TV screens, jumbo screens) 123.
• Project Management: Ability to manage installs, updates, renovations, load-ins, and load-outs.
• Safety and Compliance: Knowledge of fire safety protocols and training.
• Liaised with building management, unions, real estate, regional spaces like showrooms, and multiple departments
• Manage supplies, monthly billing charges, and distribution lists, budget tracking, forecasting, and execution of payments.
  
  

The expected starting salary range for this role is $51,400-$80,000 per year. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance and business needs.

Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes base pay, incentive plans, 401(k) matching, paid leave, health insurance, product discounts, and more designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits and incentive compensation vary depending upon the specifics of the role; details relating to a specific role will be made available upon request. Read more about our benefits here.

LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.

EOE M/F/Disability/Vets

LOCATION

New York, NY, USA

FULL TIME/PART TIME

Full time

Current LS&Co Employees, apply via your Workday account.