Hospitality & Workplace Experience Manager

Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.

The Hospitality & Workplace Experience Manager creates and delivers a high-quality workplace hospitality program that enhances the employee experience at the San Francisco Headquarters. You will oversee all food and beverage service operations, generates ideas to enhance workplace culture, and manages hospitality programs across the Plaza.

Reporting to the Real Estate & Facilities team, this role partners with internal departments, property management, and external vendors to deliver engaging events, exceptional service experiences, and efficient hospitality operations. The Hospitality Manager will also lead vendor strategy, manage main service providers, and manage front-of-house personnel to maintain a welcoming and efficient workplace environment.

About The Job

Workplace Hospitality & Experience Strategy

• Develop and implement a workplace hospitality strategy that enhances the employee experience across the San Francisco Headquarters.
• Develop ideas that strengthen workplace culture and foster community.
• Collaborate with colleagues to expand hospitality program and best practices to other offices.
  
  

Events & Programming

• Manage an annual strategic Atrium events calendar, including:
• Recurring programming (e.g., live music)
• One-off activations (e.g., Farmers Markets, comedians)
• Food-focused events, ERG events, and community-building programs
• Oversee internal gathering and event use of Atrium spaces through calendar management.
• Partner with our teams on large-scale company events such as Community Day and Company Holiday Party.
• Coordinate digital screen usage in the Atrium to balance company messaging, event needs, and team branding programs.
• Manage events to predetermined budgets, tracking actual costs
  

Food & Beverage Operations

• Manage the on-site cafeteria vendor and all related food service operations, ensuring quality, and variety.
• Oversee the on-site coffee bar, including vendor management, service standards, and daily operations.
• Manage vending and water cooler service providers.
• Support our teams with in-house catering services, café kitchen usage, and relationships with external food vendors.
  
  

Vendor & Compliance Management

• Be the primary contact for hospitality vendors, including contract renewals, vendor performance management, and Certificate of Insurance (COI) tracking.
• Ensure compliance with San Francisco Health Department regulations, licensing requirements, and applicable public health standards, including food and alcohol service permits.
  
  

People & Partner Management

• Manage two Front Desk Receptionists, providing scheduling support, training, and guidance to guarantee a professional front-of-house experience.
• Collaborate with Security, Facilities, Janitorial, Property Management, and other service providers to ensure seamless daily operations.
  
  

Experience

About You

• 6–10 years of experience in hospitality management, workplace experience, event management, facilities services, or a related field.
• 5 years of experience managing large-scale workplace events and hospitality programming.
• Experience managing vendors, contracts, and food service operations.
• Prior experience supervising staff or front-of-house teams.
  
  

Skills

• Event planning and hospitality program management skills.
• Vendor management.
• project management and operational oversight capabilities.
• Knowledge of food service regulations, licensing, and compliance requirements.
  
  

Education

• Bachelor's degree in Hospitality Management, Event Management, Business Administration, or related field preferred, or equivalent professional experience.
  
  

This is a hybrid position based in our San Francisco, CA headquarters. We expect you in office 3 days per week, typically Tuesday-Thursday. Note, time in office can vary depending on needs.

The expected starting salary range for this role is $80,000 - $110,000 per year. We may pay more or less than the posted range based on the location of the role. We will base the amount a employee will earn within the salary range on factors such as relevant education, qualifications, performance and needs.

Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes base pay, incentive plans, 401(k) matching, paid leave, health insurance, product discounts, and more designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits and incentive compensation vary depending upon the specifics of the role; details relating to a specific role will be made available upon request. Read more about our benefits here.

LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.

EOE M/F/Disability/Vets

LOCATION

San Francisco, CA, USA

FULL TIME/PART TIME

Full time

FILL DATE

This position is expected to be filled by 06/11/2026.

Current LS&Co Employees, apply via your Workday account.