What are the responsibilities and job description for the HR Account Coordinator position at Lever1 - Internal?
Are you a dynamic team player looking to join an award-winning company? Lever1 is a small business helping other businesses do what they do best. We are looking for individuals who love to learn new skills and jump at the opportunity to climb the ladder of our fast paced, top 10 Kansas City Chamber's company, as we grow and bring on new business. The Human Resources Coordinator provides support to Lever1s Account Service team and Operations department by coordinating the administration of employees on behalf of Lever1 clients.
The role of the HR Account Coordinator is to provide HR consulting functions including employee onboarding, employee relations, payroll, benefits, and related activities for assigned clients and their employees. Providing exceptional customer service, trouble shooting and attention to detail are key components to success in this position. The successful candidate will have a passion for the small business community and thrive in providing quality HR solutions to a variety of business types as well as have an entrepreneur mindset to succeed in a fast paced, ever changing work environment.
Essential Job Functions:
Assist assigned clients and their employees with phone and email inquiries regarding HR needs.
Utilize onboarding protocols for new hires and ensure all paperwork is filled out and filed accurately.
Respond to client and employee inquiries promptly and professionally.
Provide support in human resources through areas such as new hire paperwork administration, employee evaluation tracking, background checks, drug screens, etc.
Assist with employee relations issues in a professional and confidential manner.
Assist with payroll entry for designated clients by reviewing employee changes, timecards and other pertinent information affecting the payroll process.
Responsible for keeping designated clients HRIS account up to date and accurate.
Take a proactive approach to foreseeing issues for clients and providing suggestions.
Perform work free from error and within timeline.
Maintain employee and vendor files accurately.
Maintain confidence and protect operations by keeping information confidential.
Attend weekly meetings as assigned.
Attend client meetings virtually and in person as needed.
Client management.
Complete verifications of employment.
All other duties as assigned.
Qualifications:
Ability to communicate and present information effectively with both technical and non-technical audiences.
Knowledge of HRIS systems including payroll, benefits, and human resources a plus.
Deals effectively with others in antagonistic situations, using appropriate interpersonal styles and methods to reduce tension or conflict.
Bachelors degree or an equivalent combination of training and experience.
Excellent customer service.
Ability to work independently with exceptional attention to detail.
Experience with Microsoft Office Suite.
AAP/EEO Statement:
Lever1 is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Lever1 prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Lever1 conforms to the spirit as well as to the letter of all applicable laws and regulations.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
