Office Pharmacy Technician

Pharmacy Technician CSR

The Pharmacy Technician will handle all incoming electronic faxes and act as a contact person for medical and pharmacy providers. The incumbent will perform routine tasks requiring working knowledge of the Company’s products and services 

Hours: 8:00am-5:00pm, Monday- Friday

Pay: $19/hour (plus full benefits, see below)

Location: Baltimore, MD

Start: ASAP, pending drug test and background screen

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

·         PHARMACY TECHNICIAN CERTIFICATION REQUIRED

·         One year of experience in working as a pharmacy tech is required.

·         Experience in customer care is required.

·         Experience in computer applications such as Microsoft products (Word, Excel), Google products (Google Docs, Google Sheets) is required.

·         Experience in working with pharmacy applications is required.

·         Experience in the Prior Authorization process is preferred.

·         Experience in managing electronic files and folders is required.

·         Demonstrated strong organizational and interpersonal communication skills.

·         Strong verbal and written communication skills are required.

 PRINCIPAL DUTIES AND RESPONSIBILITIES

·         Handle all incoming electronic faxes: label them and triage them accordingly.

·         Communicate with customers via fax, telephone and email.

·         Collect and analyze data.

·         Investigates and resolves complaints.

·         Assist with the Call Center tasks.

·         Any tasks assigned by the supervisor.

WORKING CONDITIONS

·         Works in an environment consist of different professionals.

·         Ability to use PC, calculator, fax machine and/or other office equipment.

·         Works independently or as part of a group or team in a diverse work environment.

 BENEFITS

You are eligible to enroll in the following on the 1st of the month following 60 days of employment:

·         Health Insurance (CareFirst)

·         Dental Insurance (CareFirst)- OPTION 1

·         Dental Insurance (Colonial Life)

·         Vision Insurance (Colonial Life)- OPTION 1

·         Short-Term Disability (Colonial Life)

·         Accident Insurance (Colonial Life)

·         Critical Illness (Colonial Life)

·         Term Life and Whole Life Insurance (Colonial Life)

You are eligible to enroll in the following immediately upon employment:

·         Dental Insurance (Dominion Discount Program)- OPTION 2

·         Vision Insurance (Dominion Discount Program)- OPTION 2

You are eligible to enroll in the following after one full year of employment: 401K: Retirement Plan

·         401K Retirement Plan (Entry dates to the plan are 1/1 and 7/1 , after 1 year of service)

Discounts and Perks

·         Scrubs Discounts (ScrubIn)

·         Hotel Discounts

·         Shopping and Learning Discounts (Perks at Work)

·         Referral Bonus Program

·         Extended Stay Suite Discounts

Paid Time Off:

·         VACATION: Employees accrue .019 hours of vacation leave for each hour worked, not to exceed one week of vacation. Accrued vacation time does not carry over from year to year and is forfeited upon termination. Employees are eligible to use vacation leave after 180 days.

·         SICK: Employees accrue .019 hours of sick leave for each hour worked, not to exceed one week of one week of sick leave. Accrued sick time (up to 40 hours maximum)  carries over from year to year. Unused sick time is forfeited upon termination. Employees are eligible to use sick leave after 180 days.

·         HOLIDAYS: Thanksgiving, Christmas, New Years Day

Level One Personnel is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other status protected by law.

Level One Personnel combines state-of-the-art staffing expertise and technology with personalized service to our clients. Level One Personnel services range from traditional temporary placement to partnering with companies to help them plan their long-term contingent workforce needs. As a small agency, we are able to focus our attention on our client’s specific needs and provide the absolute best candidates and customer service available in the industry.

Level One Personnel aggressively recruits, screens and tests applicants to ensure that only qualified candidates are provided to our clients. We pride ourselves on establishing on-going relationships with our candidates and our clients, allowing us to find the best fit for long-term career satisfaction. By matching the right person with the right job, Level One ensures a win-win situation for business clients and employees.