What are the responsibilities and job description for the Order Entry & Reception Specialist position at Level One Fasteners?
Order Entry & Reception Specialist – Manufacturing (1 Opening)
Level 1 Fasteners (BEK, Inc.) | Huntington, WV | Onsite | Full-Time |
About Us
Since 1959 Level 1 Fasteners has manufactured precision fasteners for the defense industry; and in 1993, the company moved from Compton, California to Huntington, West Virginia. We're ISO 9001 and CMMC certified, and our parts support U.S. military programs. We're looking for a friendly, organized person to be the first voice and face of our company.
Job Summary
The Order Entry & Reception Specialist is the first point of contact for our facility and handles the first administrative steps of our manufacturing process. This dual role covers front-desk reception and visitor management while accurately entering customer purchase orders into our system to launch production.
Core Responsibilities
- Order Processing & Data Entry: Review incoming customer purchase orders, interpret technical requirements, and accurately enter data into our ERP system to create clean manufacturing jobs. Verify details against the PO before release.
- Front Desk Reception & Visitor Management: Greet onsite visitors, manage check-in procedures, issue temporary badges, and maintain accurate, compliant visitor logs.
- Communication & Inquiries: Answer and route incoming phone calls professionally, take accurate messages, manage the central administrative email inbox, and distribute mail and packages to the correct departments.
- Document Management & Filing: Scan, index, and file digital order PDFs and physical paperwork systematically, making sure all initial contract documents match internal accounts.
- Sensitive Data Protection: Handle purchase orders, customer accounts, and internal records in strict accordance with company security policies and compliance standards to protect proprietary and controlled information.
- Office Support: Assist other departments with clerical and data entry needs as assigned.
Required Qualifications
- U.S. Person Status Required: This position works in a facility subject to ITAR/EAR access controls. Applicants must be U.S. citizens or lawful permanent residents.
- Background Check: Successful completion of a background check is required before employment.
- Education: High school diploma or GED.
- Experience: 1–3 years of administrative, data entry, customer service, or front-desk reception experience, ideally in a manufacturing or industrial setting preferred.
- Technical Skills: Strong computer skills, including Microsoft Office (Excel, Word) and document scanning. Experience with ERP systems or digital visitor tracking tools is a strong plus.
- Process & Accuracy: Exceptional attention to detail, with a focus on catching data errors during high-volume entry and keeping organized records.
- Communication: Clear, courteous phone and written communication, and the ability to handle confidential information appropriately.
Schedule & Benefits
- Monday through Friday 7:00 am to 3:30 pm
- Benefits: health, dental, vision, 401(k), PTO, holidays
Hiring Process
Candidates who move forward after the interview will be asked to complete a typing test and an attention-to-detail assessment on site. Reasonable accommodations are available upon request.
How to Apply
Apply via https://www.buildsubmarines.com / email resume to careers@level1fasteners.com / Apply via this link: https://levelonefasteners.bamboohr.com/careers/40 / apply in person at 777 10th Ave West, Huntington, WV 25701
Level 1 Fasteners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Salary : $17