Door Host

Job Summary:

Maintains safe and secure environment for customers and employees by patrolling and monitoring premises and personnel.

Essential Job Functions:

• Welcome guests by greeting them per Lev Group standards and respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction
• Promote and maintain the highest level of customer service to all guests while staying alert to their needs
• Knowledgeable with regards to operating hours of the restaurant and any promotion/events
• Respond to the scene of guest or employee accidents and determine if emergency aid is required, notify HR & Risk Management
• Assist guests or employees during emergency situations, such as fire, evacuation, flood, severe weather, bomb threat, robbery, natural disasters, etc.
• Notify manager/supervisor, local police, or other appropriate individuals in the event of accidents, attacks, or other incidents
• Communicate specified information regarding guest or employee accidents to EMS/medical personnel as required
• Defuse guest or employee disturbances/altercations in accordance with company policies and procedures, including summoning appropriate authorities if necessary, and documenting incident
• Complete incident reports to document all Security/Loss Prevention related incidents such as theft, accidents, physical hazards, and fire alarms
• Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals, etc.
• Resolve safety hazard situations
• Escort any unwelcome persons (e.g., trespassers, loiterers) from the property without interrupting the orderly flow of property operation
• Report to scenes of vehicle accidents/thefts and document all required information.
• Call for assistance using proper code responses
• Patrol all areas of the property by foot using specified equipment (e.g., flash light, etc.) as needed to ensure guests and employees can enter/exit
• Be aware of any perimeter alarm system, duress alarms, and fire life safety systems to ensure that any unusual behavior or emergency situation is dispatched to appropriate personnel for investigation and recorded
• Assist or be responsible to lock property entrances during designated times as needed
• Conduct daily physical hazard inspections and report any unsafe conditions or work practices
• Able to understand and comply with all safety regulations and rules

Qualifications:

• Excellent English communication skills (verbal & written)
• Must be effective at listening, understanding guest needs and clarifying concerns and issues raised by guests
• Ability to maintain composure during challenging situations
• Knowledge of public safety and security procedures/protocols
• Excellent customer service
• Integrity and professionalism
• Flexible; willing to adapt to last-minute schedule changes
• Ability to work well with others and independently
• Willing to work nights, weekend, and holidays
• Must pass a criminal background check

Physical Requirements

• Read and visually verify information in a variety of formats (e.g., small print)
• Visually inspect tools, equipment, or machines (e.g., to identify defects)
• Enter and locate work-related information using computers and/or point of sale systems
• Move at a speed required to respond to work situations (e.g., run, walk, jog)
• Stand, sit, or walk for an extended period of time or for an entire work shift
• Able to lift at least but not limited to 50 pounds
• Move, lift, carry, push, pull, and place objects
• Ability to lift at least but not limited to 50 pounds and if more must be with assistance
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
• Ability to move quickly turning from left to right or right to left
• Move through narrow, confined, or elevated spaces
• Move over sloping, uneven, or slippery surfaces
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping

Education and Required Experience:

• Valid Sheriff Card
• High School Diploma or equivalent (GED)
• Any required health cards to work in Restaurant 

The LEV Restaurant Group was founded in 2002 as a vehicle to inspire, create, develop and operate world class experiences for food & beverage concepts in the Restaurant Industry. We are excited to collaborate and invest in entrepreneurial spirited professionals to create authentic, immersive drinking and dining experiences. We partner with chefs, service leaders, and brand ambassadors and provide all the support necessary to ensure brand development success. Based in Las Vegas, LEV Restaurant Group oversees 800 employees and 40 multi-state locations.

Our CORE Focus and Values are to celebrate Dedication, Passion, Growth and Creativity while being Collaborative.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

At LEV Restaurant Group, we do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

If you need assistance or an accommodation due to a disability, please contact us at 702-566-7210.

https://www.levgrouplv.com/

Salary : $16 - $20