Accounts Receivable Representative

DIVE IN TO A NEW CAREER WITH LESLIE'S:

Leslie's Pool Supplies is the "World's Largest Retailer of Swimming Pool Supplies." With over 1,000 retail stores in 39 states plus PRO, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie's. With over 60 years of providing best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our Team Members feel valued and are enthusiastic about the contributions they make to the success of Leslie's

Job Overview:

The Accounts Receivable Representative supports stores and commercial customers by managing credit accounts, monitoring payment activity, and resolving account discrepancies. This role is responsible for posting payments, authorizing purchases, managing delinquent accounts, and ensuring accurate account reconciliation through effective communication and problem-solving.

Responsibilities:

• Support stores by providing override authorizations and analyzing customer credit accounts
• Troubleshoot and resolve customer account and invoice issues in partnership with store teams
• Respond to inbound customer calls and assist with payment posting errors, sales tax questions, invoice requests, and delinquent accounts
• Clearly communicate and explain credit policies to customers
• Monitor delinquent accounts and conduct outbound collection calls and follow-up correspondence
• Post customer payments accurately and research account discrepancies
• Reconcile customer accounts, including payment issues, sales tax adjustments, and invoicing errors
• Track and return assigned calls promptly to ensure customer satisfaction
• Utilize collections systems to monitor past-due invoices and maintain accurate collection status

Pay: $17.00/ Hourly

Qualifications:

• High school diploma required; Associate or Bachelor’s degree in Accounting, Finance, or Business preferred
• 2–3 years of Accounts Receivable experience, including customer service, collections, credit approval, or account setup
• Experience working in a team-based corporate environment
• Strong verbal and written communication skills
• Excellent attention to detail and organizational abilities
• Proficient computer skills, including intermediate Excel and Word; 10-key by touch preferred
• Working knowledge of Generally Accepted Accounting Principles (GAAP)
• Experience with JDA/AS400 or large ERP systems is a plus

We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities.

Leslie’s recognizes a critical component to our continued success is our people. Leslie’s is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.