Database Administrator

The Les Turner ALS Foundation provides comprehensive care and support services to people living with amyotrophic lateral sclerosis (ALS) and their families. Through research, support services, and advocacy, we strive to improve the quality of life for those living with ALS and ultimately find a cure for this devastating disease.

Position Description

The Database Administrator oversees and administers the donor database and is responsible for maintaining, managing, and preserving the integrity of the Les Turner ALS Foundation donor database (Virtuous). This role tracks revenue through constituent data entry and management, gift processing, and acknowledgements in an accurate and timely manner with a strong focus on stewardship. The Database Administrator analyzes data to inform decision-making and supports portfolio management for frontline fundraisers. This position requires a high level of proficiency in donor management software (e.g., Virtuous, Raiser’s Edge, OneCause) and CRM best practices.

While the primary focus of this role is strategic donor data management and fundraising support, the Database Administrator also provides limited administrative and financial operations backup, as needed, to ensure organizational continuity.

Reports to: Chief Development Officer

Key Responsibilities

Database Management and Fundraising Support

• Manage data in the Virtuous donor database to ensure record accuracy and completeness
• Create and update constituent records
• Record donations and pledges accurately using appropriate appeal codes
• Generate donor acknowledgement letters within required timeframes
• Maximize the functionality of the donor database by identifying and implementing best practices to effectively manage all stakeholder data
• Produce gift and pledge reports for Development team analysis
• Create queries, exports, and customized reports for development and marketing purposes
• Develop and deliver ongoing stewardship reports to support donor retention and upgrades
• Develop and maintain systems for revenue tracking, reporting, and forecasting
• Lead training for new staff on the Virtuous CRM system
• Diagnose and resolve basic database-related issues, including connectivity and data inconsistencies

Administrative and Financial Operations Backup (As Needed)

• Serve as secondary backup for limited administrative and accounts payable functions to ensure continuity of operations during staff absences, transitions, or peak workload periods
• Review and assist with the submission of vendor invoices, expense documentation, and related materials for processing, in coordination with HR/Operations and Finance staff
• Support continuity of donor-related financial workflows by coordinating between Development, Finance, and Operations as needed
• Assist with maintaining documentation, controls, and process clarity related to donor and revenue workflows
• Identify opportunities to improve cross-functional processes between Development systems and financial operations to enhance accuracy, efficiency, and internal controls

Qualifications

To perform this job successfully, an individual must be able to perform each of the above responsibilities satisfactorily.

• Strong understanding of CRM database concepts
• Ability to diagnose and resolve database-related issues
• Strong analytical skills with the ability to identify trends and patterns
• Ability to maintain accurate documentation and records
• Ability to communicate effectively with both technical and non-technical staff
• Proficiency in MS Office and SharePoint
• Bachelor’s degree or equivalent related experience
• Minimum of 4–5 years of CRM experience

Preferred Experience (a Plus, but Not Required)

• Experience with Virtuous CRM

Benefits

• Competitive salary commensurate with experience
• Comprehensive benefits package including health insurance, retirement plan with organizational match, generous paid time off, ten paid holidays, summer hours, disability and life insurance
• Opportunity to make a meaningful impact in the ALS community and contribute to finding a cure for ALS

The salary range for this position is $60,000 — 65,000.

The Foundation operates on a hybrid work schedule, generally 60% in the office on days selected by the employee. The office is located in Skokie, IL and is accessible by car and CTA/Pace public transportation.

To Apply

Please submit a resume and cover letter outlining your qualifications and interest in the position to cpaesel@lesturnerals.org.

Applications will be accepted until the position is filled.

Equal Opportunity Statement

The Les Turner ALS Foundation is an equal-opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from underrepresented backgrounds to apply. The Foundation will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, compensation, promotion, and other conditions of employment.

The Database Administrator is a full-time, salaried, exempt position.

The Foundation complies with the Fair Labor Standards Act and the Americans with Disabilities Act.