What are the responsibilities and job description for the St. George Administrative Assistant position at Les Olson IT?
About Les Olson IT
Les Olson IT is one of the fastest-growing and most capable technology service providers in the West. We do I.T. the LOC Way—through talent, passion, and compassion—driving continual growth and a strong market position by delivering superior service.
Unlike most technology companies, Les Olson IT has been in business for over 70 years. We are a family-owned and family-operated company, a tradition that began at the Olson family dinner table and continues today. From those beginnings, we have grown to more than 320 employees across nine locations in two states.
We take great pride not only in providing attentive and effective service to our customers, but also in creating an environment where our team members can grow and develop both professionally and personally. We invest in our people, working with each employee to design a fulfilling career path that evolves as they do.
At Les Olson IT, “work/life balance” isn’t just a buzzword. We actively protect our employees’ personal time and ensure they have the resources they need to care for themselves and their families.
About The Role
Front Office & Customer Support
Les Olson IT is one of the fastest-growing and most capable technology service providers in the West. We do I.T. the LOC Way—through talent, passion, and compassion—driving continual growth and a strong market position by delivering superior service.
Unlike most technology companies, Les Olson IT has been in business for over 70 years. We are a family-owned and family-operated company, a tradition that began at the Olson family dinner table and continues today. From those beginnings, we have grown to more than 320 employees across nine locations in two states.
We take great pride not only in providing attentive and effective service to our customers, but also in creating an environment where our team members can grow and develop both professionally and personally. We invest in our people, working with each employee to design a fulfilling career path that evolves as they do.
At Les Olson IT, “work/life balance” isn’t just a buzzword. We actively protect our employees’ personal time and ensure they have the resources they need to care for themselves and their families.
About The Role
- We’re looking for a highly organized, quick‑thinking Administrative Assistant to join our team! This is a multi‑tasking heavy role that supports daily office operations, walk‑in clients, phone management, and service administration. If you enjoy variety in your day and have the ability—or eagerness—to learn a robust set of administrative skills, we’d love to meet you.
Front Office & Customer Support
- Manage incoming phone calls: routing calls, handling supply orders, placing service calls, and fielding general inquiries
- Greet and assist walk‑in clients
- Manage Will Call toner pickups and customer interactions
- Support service administration tasks, including annual contract work (especially coordinating St. George accounts)
- Maintain organized records and documentation
- Assist with scheduling, order tracking, and follow‑ups
- Support general office tasks as needed to keep operations running smoothly
- 1 year of experience in an administrative, receptionist, or customer service role
- Strong multi‑tasking skills with the ability to manage competing priorities
- Excellent verbal and written communication skills
- Proficiency in basic computer applications (Microsoft Office, email, data entry systems)
- Strong attention to detail and accuracy
- Professional, positive, customer‑focused attitude
- Ability to learn new software, tools, and administrative processes quickly
- Experience with office phone systems or call routing
- Familiarity with service administration, order management, or contract coordination
- Comfort working in a fast‑paced, front‑desk environment
- Experience supporting walk‑in clients or managing customer pickups