What are the responsibilities and job description for the Quality Assurance Manager position at Les Aliments DAINTY Foods Inc.?
Dainty has been crafting quality foods for more than 140 years and is a leading North American manufacturer of premium ready-to-heat products. The company operates Canada’s only rice milling facility in Windsor, Ontario, and supports retail, food service, and industrial customers across North America with rice and rice flour solutions. Dainty has invested in world-class retort manufacturing facilities in Windsor, Ontario, and Batavia, Ohio, creating a highly capable ready-to-heat production network. Its expertise includes recipe development, product innovation, commercialization, packaging, food safety, and high-volume manufacturing for both branded and private label partners. Today, Dainty collaborates with retailers, food brands, and food service companies of all sizes to deliver high-quality rice, pasta, grains, legumes, and complete meal solutions in convenient retort pouch formats.
Role Description
This is a full-time, on-site Quality Assurance Manager role based in Batavia, OH. The Quality Assurance Manager oversees food safety and quality programs, ensuring all products meet regulatory requirements, customer specifications, and internal standards. Daily responsibilities include managing QA systems, monitoring production processes, conducting audits and inspections, reviewing quality data and reports, and driving corrective and preventive actions. The role also involves collaborating with operations, R&D, engineering, and supply chain teams to support new product commercialization and continuous improvement initiatives. The Quality Assurance Manager leads and develops QA staff, maintains documentation and certifications, and supports training on quality and food safety policies across the facility.
Qualifications
- 7 years experience in food safety and quality management, including HACCP, GMPs, and familiarity with GFSI or similar certification schemes.
- Skills in quality systems, audit preparation, documentation control, and regulatory compliance within food manufacturing environments.
- Strong analytical and problem-solving abilities, including data analysis, root cause investigation, and implementation of corrective actions.
- Leadership and team management skills, with experience coaching, training, and developing QA or production personnel.
- Effective communication and collaboration skills to work cross-functionally with operations, R&D, engineering, HR, supply chain, and external partners.
- Post-secondary education in Food Science, Microbiology, Chemistry, Engineering, or a related field; equivalent experience may be considered.
- Holds a PCQI (Preventative Control Qualified Individual) Certification.
- Knowledge of thermal/retort processing, packaging quality, and ready-to-heat product manufacturing is an asset.
- Ability to work on-site in Batavia, OH, and adapt to a fast-paced, high-volume production environment while maintaining attention to detail.
Our Values
At Dainty USA, our values guide everything we do.
- Customer First, Always
- Quality Without Compromise
- Entrepreneurial Spirit
- One Team, Many Voices
- Celebrate the Everyday
- Driven by Curiosity, Guided by Passion
Ready to Build the Future With Us?
If you're passionate about food safety, quality, and continuous improvement—and excited by the opportunity to build a world-class manufacturing operation from day one—we'd love to hear from you!
Dainty USA is an Equal Opportunity Employer and is committed to an inclusive workplace. All qualified applicants will receive consideration for employment without regard to any protected characteristic under applicable federal, state, or local law.