What are the responsibilities and job description for the LEW IT Coordinator position at Leprino Foods?
IT Department
General Summary:
- At Leprino Foods, the compensation range for this role -IT Coordinator Rate is from $28.33 - $32.57 (Break in rates and $0.75 cents differential pay from 6PM - 5:59AM applies). The Information Technology Coordinator is responsible for the installation, operation, and maintenance of computer and thin client systems, as well as other technologies such as phone and radio communication systems.
Job Description:
- Configures hardware and software. Sets up peripherals such as printers, laptops, or thin clients.
- Maintains and repairs equipment. Facilitates configuration changes and patching of software.
- Installs software and hardware and ensures that upgrades are performed on schedule.
- Conducts set up and installation of multifunction devices and audio visual equipment including CCTV and projectors.
- Diagnoses and troubleshoots hardware and thin client technical problems. Identifies and priorities projects and issues.
- Provides daily support for computer network users. Resolve issues over telephone and in person to ensure that all systems are working efficiently at all times.
- Trains users on desktop applications.
- Creates network and user accounts for staff, and provides login information and support.
- Writes reports and evaluates new technologies.
- Tracks inventory.
- Assists in organizing, tagging, and cataloguing digital assets.
Knowledge, Skills & Abilities/Competencies:
- Good verbal and written communication skills to communicate with others.
- Proficient skills in time management and interpersonal communications.
- Organizational skills.
- Substantial experience with PC-based application software.
- Ability to read, write, and speak English.
- Troubleshooting skills.
- Excellent customer service skills
- Knowledge of government and industrial regulations (PSM, OSHA, and USDA)
- Ability to perform intermediate mathematical calculations.
- Apple iPad/iPod configuration and setup knowledge
Minimum Qualifications & Experience:
- Associates degree in information or computer technology. Two years of relevant experience may be considered in lieu of experience.
- Experience with Windows 7, 8.1, and 10
- Proficient in computer hardware and peripheral installation and setup
- Experience with Active Directory configuration.
Preferred Qualifications & Experience:
- Trained on FSMA with PCQI
- PC training and principles: antibiotic testing, HTSTs (validated kill), metal detectors, sanitation.
Working Relationships:
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The IT Coordinator works under moderate supervision and reports to an Information Systems Analyst or IS Supervisor.
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This position will support users in executing their daily functions.
Offering You In Return:
A chance to be part of a global team of individuals passionate about producing and delivering high-quality products that help feed and nourish families around the world. Leprino Foods could not be where it is today without our incredible employees. That is why we share in our success together by rewarding you for your hard work. Hiring great people who are in it for the long run is our goal. Through competitive salaries and bonuses, life, medical/dental/vision coverage, voluntary benefits, employee assistance programs, wellness incentives, tuition assistance, vacation, nine paid holidays, sick time, annual merit increases, as well as the LFC Profit-Sharing & 401(k) plan. Your impact will be noticed and rewarded, as you seek to further our company, our customers, and one another.
Leprino Foods celebrates and supports diversity. We believe in equal opportunity and do not discriminate on the basis of race, religion, ethnicity, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. We know we are better together and are committed to creating an inclusive and supportive culture that uses the unique talents, experiences, background, and perspectives of each individual employee.