What are the responsibilities and job description for the Appointment Scheduler position at Leopard Rock?
Overview
We are seeking a detail-oriented and organized Appointment Scheduler to join our healthcare team. The ideal candidate will be responsible for efficiently managing patient appointments, coordinating and administrative staff, and ensuring smooth scheduling operations within a busy environment.
Duties
- Schedule patient appointments accurately using various platforms
- Review documentation for completeness and accuracy prior to appointments.
- Manage appointment changes, cancellations, and follow-up scheduling to optimize flow.
- Maintain detailed records of scheduling activities while adhering to HIPAA regulations for confidentiality.
- Communicate effectively with clients, ensuring professional phone etiquette and courteous service.
- Support front desk operations by managing patient check-in/out procedures and records accurately.
- Collaborate with staff to coordinate care plans and ensure timely patient care delivery.
- Perform tasks such as filing, data entry, and document review
Experience
- No prior experience required.
- Excellent customer service skills with the ability to handle multi-line phone systems professionally.
Job Type: Full-time
Pay: $2,200.00 - $2,400.00 per month
Work Location: In person
Salary : $2,200 - $2,400