What are the responsibilities and job description for the Head of Sales, Western US position at LEONARDO HELICOPTERS US CORPORATION?
Job Title: Head of Sales, USA West
Department: Sales
Reports to: Head of Macro Area - VP Sales N&C America
Direct Reports: Regional Sales Manager(s)
Location(s): Home Based (ref. LHUSC)
1. Summary of Position:
The Head of Region (HoR) is responsible for leading the commercial activities within the assigned region to achieve Order Intake, revenue, profitability and market share objectives. The role develops and executes the regional business strategy, leads the regional sales organization, builds executive customer relationships, drives complex commercial campaigns, and coordinates cross-functional teams to ensure successful business growth across commercial, government and defense markets. The position serves as the senior company representative within the region and promotes the highest standards of ethics, compliance and customer satisfaction.
Strategic Responsibilities
- Develop and execute regional strategy.
- Drive sustainable profitable growth.
- Identify new markets and partnerships.
- Support long-term business planning.
- Provide market intelligence to executive leadership.
Leadership Responsibilities
- Lead, coach and develop the team of Regional Sales Managers (RSM).
- Build a high-performance culture.
- Conduct succession and talent planning.
- Set objectives and performance reviews.
- Champion ethics, inclusion and accountability.
Commercial Responsibilities
- Own pipeline, Order Intake, revenue.
- Lead major pursuits and negotiations.
- Develop executive customer relationships.
- Oversee promotors and distributors.
- Improve customer satisfaction and retention.
Cross Functional Leadership
- Coordinate Marketing, Bid Management, Product Management, Contracts, Legal, Finance and Customer Support.
- Ensure alignment through the opportunity lifecycle.
Financial Accountability
- Own regional budget, including but not limited to managing travel and commercial investments
- Forecast Order Intake and revenue.
- Improve forecast accuracy.
Decision Authority
- Regional business planning.
- Customer engagement priorities.
- Commercial strategy recommendations.
Negotiation leadership within delegated authority
Internal Interfaces (main)
- Executive Leadership
- Marketing
- Finance
- Programs
- Contracts
- Legal
- Customer Support
External Interfaces (main)
- Customers
- Local Government agencies
- Industry partners
- Distributors
Travel & Working Conditions
- Home based*.
- 60–75% domestic/international travel.
- Valid passport and driver's license required.
KPIs
- Order Intake
- Revenue
- Market Share
- Customer Satisfaction
- Employee Engagement
- Forecast Accuracy
2. Essential Duties and Responsibilities
| Duties and Responsibilities: | % of Time |
1. | Achieve Order Intake, revenue, profitability and strategic growth objectives. | 25% |
2. | Develop and execute the regional business strategy and annual sales plan. | 20% |
3. | Lead strategic customer engagement, capture campaigns, contract negotiations and executive relationships. | 20% |
4. | Lead, coach, develop and evaluate Regional Sales Managers and Sales Managers. | 15% |
5. | Coordinate Marketing, Product Management, Engineering, Contracts, Legal, Finance and Customer Support. | 20% |
6. | Manage forecasts, budgets, CRM pipeline and business reporting. | 10% |
7. | Ensure compliance with company policies, export controls and applicable laws while representing the company at industry events. | 5% |
TOTAL _ | 100% |
3. Qualifications for Position:
A. Education
|
B. Experience
|
C. Competencies & Attributes
Proficient in MS Office (Word, Excel, PowerPoint, Outlook); knowledge of database management and CRM; social media; capable of managing AI tools. |
Equal Opportunity Employer/Vet/Disability