IT Specialist

Leonard Management Inc. is currently seeking an IT Specialist in its Elkhorn, NE location. The IT Specialist is responsible for analyzing existing business processes and systems, identifying areas for improvement, and designing technology solutions to optimize efficiency, developing functional specifications, and overseeing the implementation of new systems or enhancements to existing ones, often including user training and support. This position will have an office located in the Elkhorn, NE corporate office but will travel to other locations regularly. 

Reasonable Accommodations Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions

• Strong, Clear Communication:

Frequently providing any relevant information items like equipment changes, projects and training.

• Training and Development:

Work with Restaurant teams to identify individuals to train and develop into restaurant IT support. 

• Current System and Change Management:

Work with Restaurant IT teams to maintain current systems and implement new systems, ensuring seamless integration with existing infrastructure. 

• End User Training:

Deliver training programs to end users on new system functionalities. 

• User Account Management

Account setup and access management, including EID's and email.

• Assist Troubleshooting

Troubleshooting and problem solving issues with all technology equipment

• Other Duties as Assigned

Education

• Bachelor’s Degree preferred.

Experience

• Previous experience in IT or an IT role.
• Prior work experience in a Quick Service Restaurant preferred.  

Certificates & Licenses

• Valid driver’s license required.