What are the responsibilities and job description for the Human Services Specialist position at Leon County Government?
General Description of Duties
General Description of Duties
This position involves responsible, independent, and customer service-oriented professional work in support of the Human Services Division, aimed at addressing the needs of Leon County’s most vulnerable residents. The Human Services Specialist administers and monitors human services programs to ensure compliance, operational efficiency, and overall effectiveness.
Key responsibilities include client screening, determining eligibility, providing guidance and referrals, monitoring contract compliance, and supporting various human services initiatives. The role requires regular interaction with program participants, including clients, nonprofit partners, and other community stakeholders.
While the position operates under the general supervision of the Director, it demands a high degree of independent judgment, initiative, and a strong commitment to delivering quality services.
Note
The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The Job Description Questionnaire (JDQ) reflects a more detailed description of the position. Neither the job description nor the JDQ constitutes an employment agreement. Both are subject to change as the needs of the County and requirements of the job change.
Essential Duties
Provides administrative support for the Community Human Service Partnership (CHSP) for Leon County. CHSP is a collaboration between Leon County and the City of Tallahassee. Reviews monthly and quarterly invoice packets from CHSP funded agencies. Conducts site visits to all CHSP applicants along with Citizen Review Teams during the CHSP application process. Provides support for mandatory workshops for social service agencies who are applying for CHSP funding.
Administers the County's Indigent Cremation and Burial Program including the development of procedures for the Indigent Cremation and Burial Program and client intake and eligibility. Processes applications, ensuring all required documents are obtained; certifies income; sends confirmation letters. Ensures that each client is properly qualified or disqualified for services based on program policy, and is properly notified of decision. Assists in ensuring files are ready for auditing and monitoring reviews.
Works closely with the Consolidated Dispatch Agency, the Medical Examiner's Office, funeral homes, police department, Sheriff's department, hospitals, nursing homes, and hospices to make eligibility determinations. Monitors, evaluates, and reports on the effectiveness and efficiency of the Indigent Cremation and Burial Program. Manages all Leon County Indigent Cremation and Burial contracts to ensure compliance.
Provides support services for the Human Services Division, including assistance with program delivery and office operations. Responsibilities include serving as the Human Services webmaster, providing backup coverage for the front desk receptionist as needed, serving as a licensed notary for client and office documents, and assists with events for all HSCP Divisions.
Other Important Or Marginal Duties
All Leon County employees (regular, full-time, part-time, OPS and PRN) are required to work before, during and after a Declared State of Emergency (DLSOE). Participation is considered a condition of employment.
Minimum Qualifications
Education: Requires a high school diploma or GED and two years of experience. A degree in Public Administration, Social Science, Social Work, Psychology or related work experience may substitute for experience.
Knowledge, Skills And Abilities
A knowledge of the general operational practices of state and county government.
Skills in written and verbal communication.
Skills in computer efficiency, including Microsoft Office Programs (Excel, Word).
Ability to take on multiple tasks and meet set deadlines.
Ability to review budget documentation, including invoices.
Knowledge of word processing software; spreadsheet software; database software; e-mail software; phone systems; Neighborly Portal; CHSP Portal.
Selection Guidelines: Formal application, rating of education and experience; oral interview and reference check.
FLSA Status: Position is Non-exempt.
Updated: October 01, 2025
Leon County Government offers an extensive benefit package for FULL TIME employees. EXECUTIVE LEVEL employee benefits are determined through contract negotiations. Below are some of the highlights.
What is your highest level of education?
How many years of related work experience do you have?
If your field of study is not listed, please list your field of study below.
General Description of Duties
- Starting placement will generally not exceed 15% of the advertised minimal salary and is based on qualifications, experience and internal equity.
This position involves responsible, independent, and customer service-oriented professional work in support of the Human Services Division, aimed at addressing the needs of Leon County’s most vulnerable residents. The Human Services Specialist administers and monitors human services programs to ensure compliance, operational efficiency, and overall effectiveness.
Key responsibilities include client screening, determining eligibility, providing guidance and referrals, monitoring contract compliance, and supporting various human services initiatives. The role requires regular interaction with program participants, including clients, nonprofit partners, and other community stakeholders.
While the position operates under the general supervision of the Director, it demands a high degree of independent judgment, initiative, and a strong commitment to delivering quality services.
Note
The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The Job Description Questionnaire (JDQ) reflects a more detailed description of the position. Neither the job description nor the JDQ constitutes an employment agreement. Both are subject to change as the needs of the County and requirements of the job change.
Essential Duties
Provides administrative support for the Community Human Service Partnership (CHSP) for Leon County. CHSP is a collaboration between Leon County and the City of Tallahassee. Reviews monthly and quarterly invoice packets from CHSP funded agencies. Conducts site visits to all CHSP applicants along with Citizen Review Teams during the CHSP application process. Provides support for mandatory workshops for social service agencies who are applying for CHSP funding.
Administers the County's Indigent Cremation and Burial Program including the development of procedures for the Indigent Cremation and Burial Program and client intake and eligibility. Processes applications, ensuring all required documents are obtained; certifies income; sends confirmation letters. Ensures that each client is properly qualified or disqualified for services based on program policy, and is properly notified of decision. Assists in ensuring files are ready for auditing and monitoring reviews.
Works closely with the Consolidated Dispatch Agency, the Medical Examiner's Office, funeral homes, police department, Sheriff's department, hospitals, nursing homes, and hospices to make eligibility determinations. Monitors, evaluates, and reports on the effectiveness and efficiency of the Indigent Cremation and Burial Program. Manages all Leon County Indigent Cremation and Burial contracts to ensure compliance.
Provides support services for the Human Services Division, including assistance with program delivery and office operations. Responsibilities include serving as the Human Services webmaster, providing backup coverage for the front desk receptionist as needed, serving as a licensed notary for client and office documents, and assists with events for all HSCP Divisions.
Other Important Or Marginal Duties
All Leon County employees (regular, full-time, part-time, OPS and PRN) are required to work before, during and after a Declared State of Emergency (DLSOE). Participation is considered a condition of employment.
Minimum Qualifications
Education: Requires a high school diploma or GED and two years of experience. A degree in Public Administration, Social Science, Social Work, Psychology or related work experience may substitute for experience.
Knowledge, Skills And Abilities
A knowledge of the general operational practices of state and county government.
Skills in written and verbal communication.
Skills in computer efficiency, including Microsoft Office Programs (Excel, Word).
Ability to take on multiple tasks and meet set deadlines.
Ability to review budget documentation, including invoices.
Knowledge of word processing software; spreadsheet software; database software; e-mail software; phone systems; Neighborly Portal; CHSP Portal.
Selection Guidelines: Formal application, rating of education and experience; oral interview and reference check.
FLSA Status: Position is Non-exempt.
Updated: October 01, 2025
Leon County Government offers an extensive benefit package for FULL TIME employees. EXECUTIVE LEVEL employee benefits are determined through contract negotiations. Below are some of the highlights.
- Medical Insurance-Employer and Employee Contributions
- Voluntary Dental Insurance
- Voluntary Vision Insurance
- Flexible Spending Accounts
- Group Term Life Insurance-Employer Paid
- Voluntary Supplemental Life Insurance
- Voluntary Long Term Disability Insurance
- Voluntary Legal Insurance
- Voluntary Individual Insurance Coverages with AFLAC & Colonial
- State of Florida Retirement Plan-Employer & Employee Contributions
- Voluntary 457(b) Deferred Compensation Savings for Retirement
- Retirement Savings Match-for-employees earning less than $50,000
- Annual Leave Accrual
- Sick Leave Accrual
- 3 Personal Days
- Paid Parental Leave
- Tuition Assistance Program
- Employee Assistance Program
- Loans At Work Program
What is your highest level of education?
- Less than High School
- High School Diploma or Equivalent.
- Vocational or Technical School.
- Associate's degree.
- Bachelor's degree Public Administration, Social Science, Social Work, Psychology or related field.
- Master's degree Public Administration, Social Science, Social Work, Psychology or related field.
- Doctorate.
How many years of related work experience do you have?
- No Experience
- 1 Year
- 2 Years
- 3 Years
- 4 Years
- 5 Years or more
If your field of study is not listed, please list your field of study below.
- Required Question
Salary : $50,000
