Court Specialist I - Court Services

ARE YOU LOOKING FOR A REWARDING CAREER IN PUBLIC SERVICE WHERE YOU CAN MAKE A POSITIVE IMPACT IN LEON COUNTY?

JOIN OUR TEAM!

We are seeking highly motivated individuals to join our Tallahassee team located in the rolling hills of northwest Florida.  

At the Clerk of the Circuit Court & Comptroller's Office you can:

• Take pride in delivering high quality service
• Be part of a diverse family that promotes constructive ideas and suggestions
• Participate in professional development opportunities
• Stay abreast of trends in the legal industry

Total Compensation package include: 
 

• 9 Paid Holidays/Personal Time Off
• Low-Cost Medical/Dental/Vision Plan Coverage for Employee and Families
• Dependent Care and Health Care Flexible Spending Accounts
• Florida Retirement System Pension Plan
• Florida Retirement System Investment Plan
• Deferred Compensation Retirement Savings Plan 457(b)
• Life Insurance Plans for Employees and Families
• Long-Term Disability Coverage for Employees
• Short-Term Disability Coverage for Employees
• Voluntary Supplemental Coverage through TIAA CREF

Overview:

This position performs specialized court functions such as clerical, customer service, fiscal and record-keeping work related to the business operations of the court division.  Employees undertake a wide range of duties and are required to be cross trained to learn and fulfill the requirements of more than one job. Work is performed in accordance with established rules, policies, and statutes.  All employees must be able to assist at the counter and handle inbound and outbound calls, addressing customer inquiries, and other miscellaneous and ancillary duties. This position is classified as non-exempt from the overtime provisions of the Fair Labor Standards Act. 

STARTING SALARY WILL NOT EXCEED 10% OF THE BASE SALARY

• Perform cashiering functions, including processing payments for fees, fines, and other charges assessed.
• Reconcile daily receipts with funds received and complete bank deposit procedures as assigned.
• Provide accurate and courteous information to the public regarding Clerk programs and services, both in person and via telephone.
• Process incoming mail.
• Prepare legal documents in compliance with statutory requirements and court standards.
• Assist customers through the customer service call center, addressing a wide range of inquiries and service needs.
• Deliver professional and respectful customer service, adapting to diverse and complex customer requests.
• Utilize Clerk & Comptroller databases and documentation to research and resolve customer inquiries; update and close work orders accordingly.
• Conduct detailed research of court records to respond to public and internal inquiries.
• Docket case disposition information for traffic infractions, county/municipal ordinances, and criminal infractions.
• Process and clear driver’s license suspensions when applicable.
• Participate in cross-training initiatives, serving in both trainer and trainee roles to support team versatility.
• Operate standard office equipment, including photocopiers, scanners, fax machines, and voicemail systems.
• Perform duties under pressure while meeting strict deadlines and mandated state and agency standards.
• Work independently with minimal supervision, demonstrating initiative and accountability.
• Perform other related duties as assigned to support departmental operations.

EDUCATION and/or EXPERIENCE:

High School Diploma or a GED equivalent, and six months of clerical, customer service, banking, paralegal, criminal justice, or other related work experience.  Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job may be substituted for the education and experience requirement.   

Some college-level or certificate-type program courses in business, accounting, criminal justice, or paralegal studies preferred.

• • Ability to complete all required introductory court learning curriculum for the assigned court division.
  • Understanding of legal documents and their purposes.
  • Familiarity with cashiering operations, collection documentation, and related procedures.
  • Knowledge of Clerk’s programs, functions, departments, and services to effectively respond to service requests.
  • Understanding of Clerk’s recordkeeping systems, practices, and procedures.

• • Ability to learn, interpret, and apply Clerk of Courts rules, regulations, policies, and procedures.
  • Maintain confidentiality and adhere to the Clerk’s Code of Ethics.
  • Demonstrate professionalism in appearance, behavior, and interactions.
  • Establish and maintain cooperative working relationships with internal and external stakeholders.
  • Work effectively with individuals from diverse backgrounds and age groups.
  • Exhibit tact, sensitivity, and diplomacy, especially in high-pressure or sensitive situations.

• • Communicate clearly and professionally in both oral and written formats.
  • Use proper grammar, sentence structure, and organization in written communication.
  • Listen attentively and respond appropriately to questions, complaints, and explanations.
  • Display empathy and understanding through verbal and non-verbal communication.
  • Respond promptly to phone calls and written correspondence.
  • Understand and follow oral and written instructions.
  • Maintain attention to detail and prepare accurate messages and documentation.

• • Operate standard office equipment including computers, printers, scanners, fax machines, copiers, telephones, and calculators.
  • Input, access, and retrieve data from computer systems with speed and accuracy.
  • Adapt quickly to new software systems and department-specific applications.
  • Use numeric keypads and calculators to perform basic arithmetic operations.
  • Review and compare information on documents and screens to identify inconsistencies or errors.

• • Accurately receive payments and make change.
  • Reconcile cash and receipts with precision.
  • Handle and balance financial transactions responsibly and efficiently.

• • Work independently with minimal supervision.
  • Manage multiple tasks and meet deadlines under pressure.
  • Participate in cross-training and demonstrate flexibility in work assignments.
  • Maintain a high level of accuracy and attention to detail in all tasks.

• Possess and maintain a valid Driver's License.
• Complete Background Check of Florida Crime Information Center (FCIC)/ National Crime Information Center (NCIC).
• Past Employment Verification.
• Education Verification.
• Pre-employment drug test at County designated test location.
• E-Verify Eligibility to Work in United States.
• 90-Day Introductory Period.

Salary : $33,280 - $46,231