What are the responsibilities and job description for the Customer Service Representative position at Leo's Auto Insurance?
Our growing company, Leo’s Auto Insurance, is seeking motivated customer service representatives to join the team.
WE OFFER HOURLY PAY PLUS UNCAPPED COMMISION BASED ON YOUR INDIVIDUAL SALES!
****** Proficiency in Spanish is required *******
RESPONSIBILITIES
- Sell policies based on customers needs and upsell products or services when appropriate.
- Provide exceptional customer service to clients via phone and in person.
- Assist customers with inquiries, concerns, and requests in a timely and professional manner.
- Maintain record of all customer interactions and update database.
- Follow company policies, guidelines, and procedures to ensure consistent service quality.
Qualifications:
- High School Diploma or GED required.
- Bilingual in English and Spanish
- Strong written and verbal Communication Skills
- Ability to multitask and work in a fast paced environment.
- Ability to build rapport with both new and existing customers
- Detail oriented
- Receptive to feedback
Limited Lines or Property and Casualty license preferred, but not required.
Job Type: Full-time
Pay: $14.00 - $20.00 per hour
Benefits:
- On-the-job training
Work Location: In person
Salary : $14 - $20