Vice President, Product Management - Technical, Consumer Marketing

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Our Purpose

Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Vice President, Product Management - Technical, Consumer Marketing

Who is Mastercard?

Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities.

As a company, we know that our success is driven by the skills, experience, integrity and mindset of the talent we hire. By building an inclusive, world-class culture, our employees have once-in-a-career opportunities to be a part of teams that have a greater impact on our community and our world. We invite you to join our team to find out how you too can start something priceless.

Overview

The Priceless Platform team operates with a start-up mentality within the broader Consumer Marketing team and Mastercard. The goal of this team is to build out the Priceless Platform technology to be the hub for all consumer-facing content across Mastercard for B2C (www.priceless.com), and a revenue-driving product solution for B2B2C (for Mastercard B2B customers who can leverage the Priceless Platform technology and content via API or co-branded microsite to engage their customers).

The Priceless Platform team is looking for a Vice President, Product Management to lead our product organization and drive the strategic vision, development, execution, and delivery of our platform. This role is responsible for aligning product strategy with business objectives and will lead a global team. They will define the roadmap, and feature prioritization based on business value, scale, and consumer and customer satisfaction, and deliver to this roadmap.

The ideal candidate is passionate about consumer experience, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. They will have expertise in building and mentoring product management teams and developing new or evolving existing processes in the product lifecycle. They will be highly skilled at relationship building and successfully collaborate with sales, marketing, customer success, design, operations, and engineering. Translating global, multi-stakeholder needs into a unified roadmap that's feasible based on team capacity.

Role

Strategic Leadership

• Define and own the product vision, strategy, and roadmap aligned with business goals, scale, reliability, and customer and consumer satisfaction
• Partner with stakeholders to establish product priorities and resource allocation
• Lead cross-functional collaboration with engineering, design, sales, marketing, and customer success
  
  

Team Leadership & Development

• Closely review platform products and PM-Ts' metrics, leveraging your technical and business expertise to identify risks and drive higher performance
• Demonstrate and differentiate performance bar across multiple levels
• Mentor and develop product managers and leaders at all levels
• Finetune and scale product management frameworks, processes, and best practices
• Foster a culture of innovation, customer-centricity, and data-driven decision making
• Set clear objectives, performance metrics, and accountability frameworks
  
  

Product Execution

• Oversee the entire product lifecycle from ideation through launch and optimization
• Champion customer discovery, user research, and market validation efforts
• Drive prioritization decisions based on business impact, customer needs, technical feasibility, and capacity
• Monitor product performance metrics and drive continuous improvement
  
  

Stakeholder Management

• Communicate product vision, strategy, and progress to stakeholders including leadership, sales, markets, and other partners
• Build strong relationships with key internal and external partners and customers partners to inform product direction
  
  

All About You

• BA or equivalent education
• 10 years previous experience
• Proven track record of building and scaling successful product organizations
• Deep experience shipping complex products from 0-to-1 and scaling mature products
• Experience working on globally available platforms, AI feature development, and building authoring environments
• Ability to thrive in an ambiguous, fast-paced organization
• Mobile and app experience
• Ability to build trust and influence without authority across the organization
• Deep empathy for users and commitment to solving real problems
• Makes decisions based on insights, metrics, and evidence
• Leads with integrity, transparency, and accountability
• Self-directed, well organized, and extremely detail oriented
• Strong communication skills, both verbal and written
• Willingness to learn and take on challenging opportunities and to work as a member of diverse and geographically distributed team
• Willing to travel (10% of the time)
  
  

#AI2

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

Responsibilities

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
  
  

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

Purchase, New York: $193,000 - $309,000 USD

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