Technical Support Specialist SkillBridge Intern

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At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

What’s in it for you: Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.

Job Title: Technical Support Specialist SkillBridge Intern – Trane Supply

Location: Remote

Overview: Trane Supply is offering a SkillBridge Internship opportunity for transitioning service members interested in developing their skills in a technical support environment. This internship is designed for individuals with experience or training in HVAC, mechanical systems, or related technical fields who are exploring new career paths in the civilian workforce.

Interns will gain exposure and mentorship by observing and participating in real-time technical support processes. This internship is ideal for those who want to apply their military training and background in a corporate setting, while developing business acumen, technical knowledge, and customer service expertise.

Professional Development Focus

During this internship, participants will:

• Observe and assist in providing technical guidance to Trane Supply stores and customers.
• Learn to troubleshoot HVAC equipment, research OEM replacement parts, and support the resolution of technical product issues.
• Participate in technical discussions and training sessions, and gain insight into cross-functional collaboration between engineering, supply chain, and customer-facing teams.
• Shadow specialists involved in documentation management, quality alerts, and continuous improvement initiatives.
• Learn how technical support contributes to business growth and customer satisfaction.
  
  

Key Learning Opportunities

Interns will be mentored and exposed to tasks such as:

• Pre-sale support and parts identification for HVAC systems.
• Post-sale technical assistance for Trane residential and light commercial equipment.
• Field quality alert interpretation and internal reporting practices.
• Product documentation management and system updates.
• Collaboration across regions and departments to resolve complex technical issues.
• Support of training and knowledge transfer activities within the organization.
  
  

Ideal Background

Candidates should have:

• Direct HVAC experience or experience in mechanical and/or electrical maintenance troubleshooting, diagnosis and repair.
• Proven ability to read and apply logic from schematics, blueprints or building plans.
• A demonstrated interest in technical problem-solving and learning new systems.
• Excellent communication and interpersonal abilities; able to explain technical concepts clearly.
• Self-discipline and the ability to work independently with remote teams.
• A desire to grow into a post-military career in technical support, engineering, or operations.
  
  

Program Details

• Duration: 120-180 days (based on SkillBridge policy and candidate availability).
• Location: Fully remote.
• Compensation: This is an unpaid internship through the Department of Defense SkillBridge program.
• Post-Internship Path: Successful interns may be considered for full-time employment based on business needs and performance during the internship. Full time hiring range for this role after this internship period is in the $55k-$75k base salary range complete Trane Technologies benefits and perks package.
  
  

Equal Employment Opportunity

We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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