Demo

Tech Process Improvement Associate Analyst

Lensa
Los Angeles, CA Full Time
POSTED ON 3/26/2026
AVAILABLE BEFORE 4/24/2026
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for City National Bank. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.

TECH PROCESS IMPROVEMENT ASSOCIATE ANALYST

WHAT IS THE OPPORTUNITY?

The Tech Process Improvement Associate Analyst works with departments across Technology and Innovation (T&I) to assess processes and apply Lean Six Sigma methodologies to improve the efficiency of technology processes, to drive achieving specific objectives of Cost Transformation within T&I. The Cost Transformation objectives include providing transparency into budgets, facilitating efficient management of spend, and demonstrating value to business stakeholders.

WHAT WILL YOU DO?

  • Assist with documenting business processes 20%
  • Collect data on documented business processes to establish baseline current state, including summarizing root causes of inefficiencies in current processes. 20%
  • Analyze data collected on business processes to identify root causes of inefficiencies in current processes and drive prioritization of improvements. 20%
  • Develop solutions to identified root causes that drive inefficiencies in current state business processes, including process redesign with focus on sustainable improvement. 20%
  • Design and implement key performance indicators to demonstrate implemented solutions are driving sustainable improvement, including designing management reporting and feedback loops. 15%
  • Perform ad-hoc process analysis, in response to dynamic and changing business needs 5%

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications*

  • Bachelor's Degree or equivalent
  • 1- 4 years of business process improvement experience

Additional Qualifications

  • Experience in financial services institutions preferred
  • Lean Six Sigma Green Belt preferred

WHAT'S IN IT FOR YOU?

CompensationStarting base salary: $78,970 - $126,140 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks

Benefits

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

  • Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
  • Generous 401(k) company matching contribution
  • Career Development through Tuition Reimbursement and other internal upskilling and training resources
  • Valued Time Away benefits including vacation, sick and volunteer time
  • Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
  • Career Mobility support from a dedicated recruitment team
  • Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our https://careers.cnb.com/benefits.

About Us

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at https://www.cnb.com/about-us.html.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

  • Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

If you have questions about this posting, please contact support@lensa.com

Salary : $78,970 - $126,140

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