What are the responsibilities and job description for the Systems Support Technician position at Lensa?
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Are you passionate about human space exploration, understanding the origins of the universe, and working with a passionate and diverse team to make a difference? If you are, we need you!
We need your talent, teamwork, and energy to help us achieve great things that inspire people all over the globe. We need you to bring creative ideas and diverse backgrounds to help us envision, shape, and deliver systems that will enable the exploration of space while benefiting people here on Earth. We are excited about what we do, and we need you on our team as we take on exciting challenges for NASA’s pursuits in deep space exploration. As NASA’s largest engineering solutions provider working together with NASA at centers across the United States.
We have an exciting opportunity for a Systems Support Technician to support EC4 and join the team with GeoControls, a teammate company. We are looking for a dedicated support person to assist in the providing the following services working with the EC4 Process Control and IT teams supporting offices and laboratories at Johnson Space Center Buildings 7,32 and 33. The candidate should have experience working with computers and printers in a Windows environment. The role requires a safety mindset and good organization skills and will involve troubleshooting both hardware and software issues.
The Systems Support Technician Will
In Addition To Exciting Career Opportunities, We Also Have
Work Environment
Generally, an office environment, but can involve inside or outside work depending on task.
Physical Requirements
Work may involve sitting or standing for extended periods (90% of time). May require lifting and carrying up to 25 lbs. (5% of time).
Equipment and Machines
Standard office equipment (PC, telephone, printer, etc.).
Attendance
Regular attendance in accordance with established work schedule is critical. Ability to work outside normal schedule and adjust schedule to meet peak periods and surge requirements.
Other Essential Functions
Professional behavior that enhances productivity and promotes teamwork and cooperation. Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others.
#JETS #JETSII
If you have questions about this posting, please contact support@lensa.com
Are you passionate about human space exploration, understanding the origins of the universe, and working with a passionate and diverse team to make a difference? If you are, we need you!
We need your talent, teamwork, and energy to help us achieve great things that inspire people all over the globe. We need you to bring creative ideas and diverse backgrounds to help us envision, shape, and deliver systems that will enable the exploration of space while benefiting people here on Earth. We are excited about what we do, and we need you on our team as we take on exciting challenges for NASA’s pursuits in deep space exploration. As NASA’s largest engineering solutions provider working together with NASA at centers across the United States.
We have an exciting opportunity for a Systems Support Technician to support EC4 and join the team with GeoControls, a teammate company. We are looking for a dedicated support person to assist in the providing the following services working with the EC4 Process Control and IT teams supporting offices and laboratories at Johnson Space Center Buildings 7,32 and 33. The candidate should have experience working with computers and printers in a Windows environment. The role requires a safety mindset and good organization skills and will involve troubleshooting both hardware and software issues.
The Systems Support Technician Will
- Support Additive Manufacturing / 3D Printer Lab in Building 32
- Watch the 3D print jobs to ensure that printers are performing as required
- Be familiar with all filament materials
- Every weekday, ensure routine maintenance including the following:
- Desiccant is dry
- All dryer boxes are full
- Printer beds are clean (both sides)
- Unused spools are bagged
- Dehumidifiers are turned on
- Trash is emptied
- Check B7 conference rooms early morning
- Make sure camera, audio, Evoko, & ClickShare devices are functioning
- No PC/Drivers updates missing
- No firmware updates needed for Logitech Rally Bar or Clickshare
- Make sure conference room phones & Logitech controller is functional
- Full reboot every Monday morning
- On-boarding & Off-boardings
- Order & setup / returns
- Processing transfers
- Printer Management
- Monitor toner stock & order as needed
- Monitor PRTG desktop for toner replacement
- Troubleshooting
- Support the logistics IT systems department
- Basic troubleshooting on IT equipment: Monitors, docking stations, & PCs
- Maintain inventory sheets
- Track IT inventory for conference rooms
- Track firmware updates
- Toner Inventory
- Loaner headset for interns
- Personal office ClickShares
- EOL technology
- Requires a HS diploma or its equivalent.
- Knowledge of MS Windows
In Addition To Exciting Career Opportunities, We Also Have
- Excellent personal and professional career growth
- 9/80 work schedule (every other Friday off), when applicable
- Onsite cafeteria (breakfast & lunch)
- Much, much more!
- Proof of U.S. Citizenship or US Permanent Residency may be a requirement for this position.
- Must be able to complete a U.S. government background investigation.
- Management has the prerogative to select at any level for which the position is advertised.
Work Environment
Generally, an office environment, but can involve inside or outside work depending on task.
Physical Requirements
Work may involve sitting or standing for extended periods (90% of time). May require lifting and carrying up to 25 lbs. (5% of time).
Equipment and Machines
Standard office equipment (PC, telephone, printer, etc.).
Attendance
Regular attendance in accordance with established work schedule is critical. Ability to work outside normal schedule and adjust schedule to meet peak periods and surge requirements.
Other Essential Functions
Professional behavior that enhances productivity and promotes teamwork and cooperation. Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others.
#JETS #JETSII
If you have questions about this posting, please contact support@lensa.com