What are the responsibilities and job description for the Senior People Operations Partner position at Lensa?
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It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description Summary
The Senior People Operations Partner plays a critical role in driving people strategies that support business objectives, enhancing employee engagement, and ensuring the seamless execution of People Operations processes in the US & Canada. The role provides substantive support in execution and delivery of the full range of People operations matters. As a trusted advisor to leadership, you will provide tactical and operational guidance on people-related matters while collaborating cross-functionally to optimize the employee experience across the entire lifecycle.
Key Responsibilities
Experience and Qualifications
What Rocket Software Can Offer You In USA
Unlimited Vacation Time as well as paid holidays and sick time
Health and Wellness coverage options for Rocketeers and dependents
Life and disability coverage
Fidelity 401(k) and Roth Retirement Savings with matching contributions
Monthly student debt benefit program
Tuition Reimbursement and Certificate Reimbursement Program opportunities
Leadership And Skills Training Opportunities
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.
At Rocket, software is about more than just code—it’s about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we’re serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.
Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
If you have questions about this posting, please contact support@lensa.com
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description Summary
The Senior People Operations Partner plays a critical role in driving people strategies that support business objectives, enhancing employee engagement, and ensuring the seamless execution of People Operations processes in the US & Canada. The role provides substantive support in execution and delivery of the full range of People operations matters. As a trusted advisor to leadership, you will provide tactical and operational guidance on people-related matters while collaborating cross-functionally to optimize the employee experience across the entire lifecycle.
Key Responsibilities
- Serve as a trusted advisor to our leaders, providing guidance on people-related policies, procedures, and best practices.
- Partner closely with Centers of Excellence (COEs), including Total Rewards, Global People Business Partners, & HRIS, to align and execute People Operations initiatives.
- Leverage business acumen and People Operations insights to influence decision-making. Analyze key People metrics for your region to drive data-informed decision-making and accountability.
- Provide performance management support, including handling employee relations matters.
- Identify and implement process improvements that enhance efficiency and foster a high-performance culture.
- Lead or co-lead large-scale (global) People projects, change management initiatives, and corporate programs.
- Oversee US & Canada immigration processes, ensuring timely filings for visas and permanent residency applications while acting as the primary liaison with external immigration counsel and employees. Manage compliance for all US & Canada immigration processes, including but not limited to PAFs and audits.
- Work with People Services to document, refine, and enhance processes supporting the employee lifecycle, ensuring a best-in-class employee experience.
- Manage employee lifecycle events in coordination with Global People Business Partners and cross-functional partners in Payroll, Benefits, and Ops, and facilitate necessary transactions in Workday, including job changes, global relocation, and offboarding
- Support performance management initiatives, including goal setting and annual review cycles, to promote a high-performing teams culture.
- Maintain up-to-date knowledge of federal, state, and local labor laws, ensuring People policies and practices remain compliant, including handbooks, offer letters, etc.
Experience and Qualifications
- 6 years of experience as a People Partner or in a related People Operations function.
- Experience working in a fast-paced, high-growth, international, and matrixed environment. Strong understanding of US employer-sponsored immigration processes and compliance; and/or experience with a Global Mobility function with a focus on US & Canada immigration
- Strong knowledge of federal, state, and local employment laws and regulations.
- Bachelor’s degree in Human Resources, Business, or a related field.
- Proven ability to influence leaders and drive people strategies that align with business objectives.
- Strong analytical and problem-solving skills with a data-driven approach to decision-making.
- Ability to manage multiple, competing priorities in a dynamic environment.
- Expertise in organizational development, employee relations, and performance management.
- Strong communication and stakeholder management skills.
What Rocket Software Can Offer You In USA
Unlimited Vacation Time as well as paid holidays and sick time
Health and Wellness coverage options for Rocketeers and dependents
Life and disability coverage
Fidelity 401(k) and Roth Retirement Savings with matching contributions
Monthly student debt benefit program
Tuition Reimbursement and Certificate Reimbursement Program opportunities
Leadership And Skills Training Opportunities
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.
At Rocket, software is about more than just code—it’s about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we’re serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.
Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
If you have questions about this posting, please contact support@lensa.com
Salary : $97,600 - $122,000
