Senior Director, Data Center Operations

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Job Description

The role demands enterprise-level leadership across reliability, safety, regulatory compliance, financial stewardship, community engagement, and long-term capacity strategy to ensure OCI's infrastructure platform delivers industry-leading uptime, security, efficiency, and scalability. This position reports into senior OCI infrastructure leadership and serves as a key executive interface across design, construction, engineering, cloud operations, finance, compliance, and executive stakeholders. Location is Milwaukee, WI or Ann Arbor, MI

Scope & Scale of Responsibility

• Multi-GW hyperscale campus in NA, travel is required and up to 50% at timess
• 300 direct and indirect reports across multiple campuses
• 24/7 mission-critical operations
• Oversight of NNN lease performance and landlord relationships
• Capital planning partnership for expansion and lifecycle refresh
• Enterprise incident command authority for major facility event
  
  

Responsibilities

Enterprise Operations Leadership

• Provide executive oversight of all data center facility operations, including power distribution, cooling infrastructure, life safety systems, BMS, EPMS, and environmental monitoring.
• Drive operational excellence across uptime performance, preventive maintenance execution, reliability engineering, and lifecycle asset management.
• Establish standardized operating frameworks across geographically distributed campuses.
  
  

Reliability & Risk Management

• Serve as executive incident commander for major facility events.
• Lead root cause analysis (RCA), corrective action planning, and systemic reliability improvements.
• Implement portfolio-wide risk mitigation programs aligned with hyperscale cloud expectations.
• Maintain compliance with SOC2, ISO, local AHJs, environmental and safety regulations.
  
  

Financial & Capacity Stewardship

• Partner with finance and infrastructure leadership on multi-year capacity planning, operating budgets, and capital forecasting.
• Drive cost optimization across utilities, contracts, service providers, and asset lifecycle strategy.
• Implement KPI dashboards measuring reliability, efficiency (PUE), cost per MW, and SLA adherence.
  
  

NNN Lease & Strategic Vendor Governance

• Act as senior executive interface with landlords under NNN agreements.
• Ensure lease compliance, performance transparency, and enforcement of service level obligations.
• Lead strategic vendor management and contract performance across third-party operators.
• Establish governance mechanisms to protect OCI's operational standards in leased environments.
  
  

Commissioning & Expansion Integration

• Partner with design and construction teams to ensure seamless transition from commissioning to steady-state operations.
• Oversee acceptance testing, integrated systems testing (IST), and operational readiness validation.
• Build operational frameworks scalable to future GW expansion.
  
  

Talent & Organizational Leadership

• Lead, develop, and scale a high-performing technical organization of ~500 professionals.
• Recruit and retain top industry talent across operations, engineering, and leadership roles.
• Build leadership succession planning and technical capability development programs.
• Foster a culture of safety, accountability, innovation, and operational discipline.
  
  

Community & Regulatory Engagement

• Serve as executive representative with local communities, regulators, utilities, and government stakeholders.
• Drive operational transparency and positive external relationships in hyperscale markets.
• Ensure environmental stewardship and compliance across all jurisdictions.
  
  

Cross-Functional Executive Collaboration

• Partner with Cloud Operations, Security, Compliance, Engineering, and Construction leadership to ensure infrastructure readiness for AI and high-density workloads.
• Influence long-term design standards based on operational learnings.
• Contribute to enterprise-level strategy for OCI global expansion.
  
  

Qualifications

• 15 years in mission-critical data center or large-scale industrial operations leadership.
• Demonstrated experience leading large distributed technical teams (300-500 personnel).
• Deep expertise in electrical and mechanical sequence of operations for Tier III/IV or hyperscale facilities.
• Executive-level experience managing NNN lease relationships and landlord governance.
• Proven incident management leadership in mission-critical environments.
• Experience overseeing multi-site portfolios exceeding 1 GW preferred.
• Strong executive presence with demonstrated ability to influence cross-functional senior leadership.
• Working knowledge of Uptime Institute, ASHRAE, ISO, SOC2, and North American regulatory frameworks.
• Experience in cloud or hyperscale infrastructure operations strongly preferred.
  
  

Executive Competencies

• Strategic Systems Thinker
• Enterprise Risk Manager
• Organizational Builder
• Financial Steward
• External Affairs Leader
• Operational Excellence Champion
  
  

Disclaimer

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $184,400 to $394,600 per annum. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance
  
  

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - M5

About Us

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