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Senior Claims Representative - REMOTE

Lensa
Bismarck, ND Remote Full Time
POSTED ON 11/9/2025
AVAILABLE BEFORE 12/9/2025
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Ryder. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

Summary

Job Description :

The Senior Claims Representative handles complex and mid-to-high exposure bodily injury and property damage claims under Ryder's self-administered liability program. This position investigates and adjusts claims, as well as directs defense counsel, independent adjusters, experts, and other vendors in the claims-handling processes.

Essential Functions

  • Investigates and adjusts claims, as well as directs outside defense counsel, independent adjusters, experts, and other vendors in the claim-handling processes.
  • Supervises outside vendors retained for investigations, cost containment, expert witnesses, and litigation management to ensure claims are being handled appropriately according to the applicable jurisdiction.
  • Alerts the Claims Manager to changes and proposed changes in laws that could impact Ryder s Liability program.
  • Assists Claims Manager in the identification of exposures and recommends solutions.
  • On-going interaction with field and operations management, legal counsel, safety managers, customers, insurance carriers, and third party claimants.
  • Interacts with Law Department on significant cases, and updates field operations personnel on claims status.
  • Recommends and sets reserves to ensure the reserves represent the probable ultimate payout based on documented file developments
  • Completes detailed and quality internal reports
  • Routinely interacts with primary and excess insurance carriers, and re-insurers on file meeting reporting thresholds.

Additional Responsibilities

  • Performs other duties as assigned.

Skills And Abilities

  • Demonstrated ability to handle mid to high exposure claims
  • Ability to build strong customer relationships
  • Strong commitment to the principles of customer focus
  • Effective interpersonal skills
  • Strong verbal and written communication skills
  • Comprehensive understanding of all relevant laws and regulations as well as related medical and legal terminology
  • Requires strong claim technical skills
  • Superior negotiation skills and ability to deal effectively with claimants and plaintiff attorneys

Qualifications

  • Bachelor's degree required in a related field
  • Five (5) years or more experience in Casualty Claims required
  • Adjuster License(s) are a plus

DOT Regulated

No

Applicants From Colorado, Connecticut And Washington State

Salary is determined based on internal equity; internal salary ranges; market

data/ranges; applicant’s skills; prior relevant experience; certain degrees or

certifications, etc.

The salary for this position ranges from $75K to $80K

Ryder offers comprehensive health and welfare benefits, to include medical,

prescription, dental, vision, life insurance and disability insurance options, as well as

paid time off for vacation, illness, bereavement, family and parental leave, and a tax advantaged 401(k) retirement savings plan

Job Category: Risk Management

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Salaried

Minimum Pay Range

75,000.00

Maximum Pay Range

80,000.00

Benefits Information

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

For more information about benefits, click here (https://ryder.icims.com/icims2/servlet/icims2?module=AppInert&action​=download&id=4022345&hashed=256118533) to download the comprehensive benefits summary

.Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace

.All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability

.Important Not

eSome positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned

.Security Notice For Applicant

sRyder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers

.Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754

.Current Employee

sIf you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process

.Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy)

.#w

dIf you have questions about this posting, please contact support@lensa.com

Salary : $75,000 - $80,000

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