What are the responsibilities and job description for the Remote Healthcare Call Center position at Lensa?
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Program Specialist
REMOTE
Pay Rate: $21/hr
Schedule: Ranges M-F 8am-8:30pm EST
Anticipated Start Date: 12/1/2025
End Date: 3/31/2026
Contract length: 4 months
Training period: 8 weeks
(December 1 - February 1)
The Program Specialist is responsible for serving as the customer's primary point of contact providing
operational and reimbursement support to complex programs.
The focus of the Program Specialist is to own issues and remove obstacles that prevent patients or
providers from accessing the therapies requested.
The Program Specialist will be a self-starter who is comfortable taking initiative, identifying barriers,
and working with the appropriate parties to eliminate these obstructions for
the customer.
If you are selected for a Program Specialist will have the opportunity to work in an energetic, fast
paced environment.
Will be required to manage a high-volume of customer facing tasks daily or be responsible for quickly and
accurately performing data entry in the program's tracking system.
The Program Specialist must be disciplined with the ability to speak with customers, sit and talk for long
stretches.
Skills
insurance claim, call center, insurance verification, health care, insurance, patient access, medical terminology, patient registration, prior authorization, inbound call, administrative support, customer service, medicare, medicaid
Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr.
Requirements
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
This is a fully remote position.
Application Deadline
This position is anticipated to close on Oct 17, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems And TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you have questions about this posting, please contact support@lensa.com
Program Specialist
REMOTE
Pay Rate: $21/hr
Schedule: Ranges M-F 8am-8:30pm EST
Anticipated Start Date: 12/1/2025
End Date: 3/31/2026
Contract length: 4 months
Training period: 8 weeks
(December 1 - February 1)
- High Call Volume
The Program Specialist is responsible for serving as the customer's primary point of contact providing
operational and reimbursement support to complex programs.
The focus of the Program Specialist is to own issues and remove obstacles that prevent patients or
providers from accessing the therapies requested.
The Program Specialist will be a self-starter who is comfortable taking initiative, identifying barriers,
and working with the appropriate parties to eliminate these obstructions for
the customer.
If you are selected for a Program Specialist will have the opportunity to work in an energetic, fast
paced environment.
Will be required to manage a high-volume of customer facing tasks daily or be responsible for quickly and
accurately performing data entry in the program's tracking system.
The Program Specialist must be disciplined with the ability to speak with customers, sit and talk for long
stretches.
Skills
insurance claim, call center, insurance verification, health care, insurance, patient access, medical terminology, patient registration, prior authorization, inbound call, administrative support, customer service, medicare, medicaid
Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr.
Requirements
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully remote position.
Application Deadline
This position is anticipated to close on Oct 17, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems And TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you have questions about this posting, please contact support@lensa.com
Salary : $21