What are the responsibilities and job description for the Remote Customer Success Account Manager position at Lensa?
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Job Title: Remote Customer Success Account Manager
Location: Pittsburgh, Pennsylvania
Type: Contract
For immediate consideration, please connect with me on LinkedIn at https://www.linkedin.com/in/dpotapenko and then email your resume, work authorization status, current location, availability, and compensation expectations directly to denis.potapenko@systemone.com - make sure to include the exact job title and job location in your email message.
Customer Success Account Manager
Prior Account Management or Customer Support experience
Experince in SCM ( supply chain management ) / procurement , warehousing / inventory and distribution, logistics and transportation
Conflict resolution and accountability management
Project management and cross-functional coordination
For immediate consideration, please connect with me on LinkedIn at https://www.linkedin.com/in/dpotapenko and then email your resume, work authorization status, current location, availability, and compensation expectations directly to denis.potapenko@systemone.com - make sure to include the exact job title and job location in your email message
#M1
Ref: #404-IT Pittsburgh
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
If you have questions about this posting, please contact support@lensa.com
Job Title: Remote Customer Success Account Manager
Location: Pittsburgh, Pennsylvania
Type: Contract
For immediate consideration, please connect with me on LinkedIn at https://www.linkedin.com/in/dpotapenko and then email your resume, work authorization status, current location, availability, and compensation expectations directly to denis.potapenko@systemone.com - make sure to include the exact job title and job location in your email message.
Customer Success Account Manager
- Manage customer relationships, drive revenue growth, and ensure operational excellence. Own customer business plans and serve as primary point of contact.
- Handle customer portfolios and introduce new products to customers
- Maintain customer business plans tracking revenue, profitability, and growth opportunities
- Conduct Weekly, Monthly, and Quarterly Business Review meetings
- Track and resolve operational issues, billing accuracy, and performance problems
- Quality control performance reporting and invoicing
Prior Account Management or Customer Support experience
Experince in SCM ( supply chain management ) / procurement , warehousing / inventory and distribution, logistics and transportation
Conflict resolution and accountability management
Project management and cross-functional coordination
For immediate consideration, please connect with me on LinkedIn at https://www.linkedin.com/in/dpotapenko and then email your resume, work authorization status, current location, availability, and compensation expectations directly to denis.potapenko@systemone.com - make sure to include the exact job title and job location in your email message
#M1
Ref: #404-IT Pittsburgh
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
If you have questions about this posting, please contact support@lensa.com
