Quality Director, Manufacturing

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Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets. ICP Group is comprised of leading brands known for innovation, quality, and performance. Founded in 2015 and supported by a lean corporate team, ICP Group has scaled rapidly through organic and acquisition growth into one of the largest coatings, adhesives, and sealants companies in North America. ICP Group is headquartered in Andover, MA and has manufacturing and distribution sites throughout North America, Latin America, UK, Europe and the Asia Pacific region.

We are seeking an experienced and hands-on Quality Director to revitalize and upscale the Quality Management System (QMS) in our coatings and underlayments manufacturing business. This is a critical leadership role responsible for ensuring product quality, regulatory compliance, and continuous improvement across 9 manufacturing facilities located throughout North America. The ideal candidate will have a strong background in coatings, chemical or building materials manufacturing with a proven track record of QMS implementation or overhaul. The job will require travel (up to 50%) to understand the requirements at our individual sites and build-out and maintain the QMS processes.

This is a unique opportunity to leave a lasting impact by shaping the quality culture and systems in a critical manufacturing environment.

The ideal candidate will reside in Tampa, FL

Responsibilities

• Lead and Overhaul the QMS: Evaluate the current Quality Management System and spearhead the design and implementation of a modernized QMS system that will meet the market and regulatory requirements of our business.
• Quality Strategy Development: Define and drive a comprehensive quality strategy aligned with operational and customer requirements.
• Root Cause Analysis and Corrective Action: Oversee investigation and resolution of quality issues using structured problem-solving tools (e.g., 8D, DMAIC, FMEA).
• Audits and Certifications: Plan and lead internal audits. Oversee preparation for and successful completion of external audits. Maintain certifications such as ISO 9001 or others relevant to our manufacturing operations.
• Cross-Functional Leadership: Collaborate with R&D, Operations, Engineering, and Customer Care to integrate quality standards throughout the product lifecycle.
• Metrics and Reporting: Develop and report on KPIs related to product quality, defect rates, customer complaints, and audit findings.
• Training and Development: Build a quality-focused culture through training programs, leadership engagement, and team development.
• Establish QC protocols throughout our plant network to support in-process and finished goods spec testing
• Identify and train QC resources in each plant
• As requested, provide input to plant sites toward manufacturing efficiency improvements
• Direct and dotted-line personnel influence and management skills
  
  

Job Qualifications

• Bachelor’s degree in Chemistry, Chemical Engineering, Industrial Engineering, or a related technical field (Master’s degree preferred).
• Minimum 10 years of experience in quality roles within manufacturing, preferably in the coatings, chemicals, or related industries.
• Experience leading QMS development or transformation projects; ISO 9001 or IATF 16949 implementation experience necessary.
• Strong understanding of quality tools and methodologies (e.g., SPC, Six Sigma, Lean, CAPA, FMEA).
• Knowledge of regulatory compliance in a chemical environment.
• Excellent leadership, communication, and organizational skills.
• Willingness & ability to engage directly with our plant teams.
• Proficient in quality systems software and Microsoft Office Suite.
  
  

Preferred Certifications

• Certified Quality Engineer (CQE) or Certified Manager of Quality/Organizational Excellence (CMQ/OE) – ASQ preferred.
• Six Sigma Green or Black Belt certification.
  
  

ICP Group is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

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