Principal Associate, Project Manager - Enterprise Payments (Hybrid)

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Principal Associate, Project Manager - Enterprise Payments (Hybrid)

The Enterprise Payments Program Management Office is seeking a strategic and results-driven Project Manager to join our team. The Enterprise Payments organization sits within the Retail bank and is at the heart of our company’s financial infrastructure, supporting the most critical domains of payment processing. We are driven by our commitment to ensure flawless execution, regulatory compliance, and deliver innovative products that shape the future of payments. In addition to our core payments processing, we provide oversight for end-to-end payment strategy, operations, and risk management for all payment types across the enterprise.

The Role

As a Project Manager in the Enterprise Payments Program Management Office, you can achieve results you never thought possible by leading critical and strategic business projects. In this exciting role you will work closely with key stakeholders to deliver results that will have a direct impact on the company. You will work with smart, talented people who will challenge you to excel.

In this specific role, you will manage 1-2 high impact projects with Enterprise wide scope or local Enterprise Payments impact. We are looking for a dedicated, disciplined, and high energy Principal Associate who excels in a team environment. The ideal candidate will have excellent communication skills, an acute attention to detail, a keen ability to multitask, and an ability to adapt to change quickly in a fast-paced environment. Additionally, the ideal candidate will possess a high level of self-awareness, a passion for intellectual curiosity, and the ability to influence/lead others without direct authority.

General Responsibilities

• Lead complex, cross-team projects that have a direct impact on the company
• Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
• Identify ways to improve, streamline business processes and projects
• Plan, design, manage and execute project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation
• Ensure projects, process and programs are being documented appropriately to mitigate risk and proactively partner with Audit and the second line
• Manage and oversee projects in a complex dynamic environment, revising needs to meet changing requirements, including change control
• Leverage problem solving and influencing skills to ensure projects deliver on intent
• Partner and collaborate cross-functionally with key stakeholders to provide strategic and tactical thought partnership to effectively drive project delivery
• Exhibit strong leadership and influencing skills, without direct authority, to effectively drive project efforts
• Demonstrate a proven track record of excellent project management, bringing the ability to put structure in place to manage work in a dynamic complex environment
• Demonstrate strong communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels to manage, inform, and influence outcomes
  
  

Here’s What You’ll Need To Be Successful

• Extremely organized with strong task coordination, and time management skills to drive and deliver results
• Strong project / program and process management skills
• Strong communication, relationship-building, and collaboration skills
• Strong problem solving and influencing skills
• Able to handle ambiguity and able to dive deep without losing sight of the project’s direction and commitment
  
  

Location : This role is hybrid, where you will be expected to spend 3 days per week working in the office and the remainder of the week working virtually.

Basic Qualifications

• High school diploma, GED or equivalent certification
• At least 3 years of experience using Microsoft Office or Google Suite
• At least 2 years of Process or Project Management experience
  
  

Preferred Qualifications

• Bachelor's degree or military experience
• PMP, Lean, Agile or Six Sigma certification
• At least 5 years of Process or Project Management experience
• At least 1 year of experience using Jira or Confluence
• At least 1 year of experience working with Agile methodologies
• At least 2 years of experience in the financial industry
• At least 2 years of experience supporting and partnering with internal stakeholders
  
  

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $117,300 - $133,900 for Principal Project Manager

Richmond, VA: $106,700 - $121,700 for Principal Project Manager

Wilmington, DE: $106,700 - $121,700 for Principal Project Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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