People & Culture Manager

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Crescent Hotels and Resorts. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.

Description

Key Responsibilities

• Recruitment & Staffing
• Lead the full recruitment cycle, including job postings, interviews, reference checks, and onboarding.
• Partner with department heads to forecast staffing needs and develop talent pipelines.
• Promote diversity, equity, and inclusion in all hiring practices.
• Employee Engagement & Culture
• Foster a positive, inclusive, and service-driven workplace culture.
• Plan and execute associate engagement activities, recognition programs, and cultural initiatives.
• Act as an advocate for employees while balancing business objectives.
• Training & Development
• Coordinate and facilitate training programs, including orientation, compliance, and skills development.
• Support leadership development and succession planning.
• Ensure ongoing compliance with brand and company learning requirements.
• Employee Relations & Compliance
• Provide guidance and support to managers on performance management, conflict resolution, and disciplinary actions.
• Ensure compliance with all federal, state, and local labor laws, as well as company policies.
• Investigate and resolve workplace issues in a fair and timely manner.
• Payroll & Benefits Administration
• Oversee accurate timekeeping, payroll processing, and benefits administration in collaboration with finance/payroll teams.
• Communicate benefit programs and assist associates with questions and enrollment.
• Health, Safety & Wellbeing
• Ensure workplace safety policies are followed and support wellness initiatives.
• Partner with the Safety Committee to minimize workplace incidents and maintain compliance.
  
  

Qualifications & Skills

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
• 5 years of Human Resources management experience, preferably in hospitality.
• Strong knowledge of labor laws, HR best practices, and HRIS systems.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to build trust, maintain confidentiality, and influence at all levels.
• Hospitality mindset with a passion for people and service.
  
  

Key Competencies

• Leadership & Influence: Ability to inspire and coach leaders and associates.
• Emotional Intelligence: Strong interpersonal sensitivity and conflict resolution.
• Adaptability: Flexible and resilient in a fast-paced hotel environment.
• Guest & Associate Focus: Commitment to delivering excellent service through people.
  
  

Working Conditions

• On-site role at hotel property.
• Requires flexibility to work some evenings, weekends, or holidays based on hotel needs.
  
  

_ Soon to be a Curio Collection by Hilton Properties**_**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

If you have questions about this posting, please contact support@lensa.com