Demo

NOC Technician

Lensa
Charlotte, NC Full Time
POSTED ON 11/28/2025 CLOSED ON 12/23/2025

What are the responsibilities and job description for the NOC Technician position at Lensa?

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Insight Global. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.

Job Description

Insight Global is seeking a NOC Technician for one of our large telecommunications clients. Primary responsibility will be break/fix and assisting with network migration efforts. Opens trouble tickets and works the repair of management network element connectivity with field operations, and other work groups. Knowledge of Ethernet routers / switches. Able to follow MOPs, anticipate problems, and take corrective action proactively. Understands and researches technical issues through vendor documentation. Understands telecom, network topology and repair procedures. Works with minimal supervision in NOC environment.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills And Requirements

  • 5 years of recent Telecom NOC experience (no contract hoppers)
  • Telecom/Cable/Internet Service Provider industry IP NOC experience (not provision edge/working on core, monitoring the core network itself)
  • Experience with Cisco, Juniper, and Nokia platforms (specifically layer 2)- LEGACY equipment (15 years old)
  • Layers 2 & 3 switch and router configuration and troubleshooting
  • RS232 and X.25 experience
  • VRF, Spanning tree, OSPF, BGP experience
  • Experience with isolation of telecom equipment trouble
  • Advanced customer service, organizational interaction, and teamwork skills
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Management network experience
  • Cisco or Juniper Certification

If you have questions about this posting, please contact support@lensa.com
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Salary.com Estimation for NOC Technician in Charlotte, NC
$72,009 to $93,896
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