What are the responsibilities and job description for the Night Dispatch - Part-time - Dallas, TX position at Lensa?
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Hours: Part-time Weekend Days and Week Nights As a member of the Night Dispatch team, your role is pivotal in upholding R2 Logistics’ standard of outstanding customer service. For the convenience of our customers, R2 Logistics provides 24/7 availability. This role supports our operations team through communicating with contracted carriers, providing them with the information necessary to pick up and deliver on time. Responsibilities Include:
If you have questions about this posting, please contact support@lensa.com
Hours: Part-time Weekend Days and Week Nights As a member of the Night Dispatch team, your role is pivotal in upholding R2 Logistics’ standard of outstanding customer service. For the convenience of our customers, R2 Logistics provides 24/7 availability. This role supports our operations team through communicating with contracted carriers, providing them with the information necessary to pick up and deliver on time. Responsibilities Include:
- Contacting carriers to track and trace shipments
- Resolving issues in transit
- Inbound call handling
- Scheduling pickup and delivery appointments
- Order entry
- Additional administrative duties, as needed
- Outstanding customer service background
- Excellent communication skills, both written and verbal
- Ability to solve problems independently and as a team member
- Strong knowledge of Microsoft Office and basic computer programs
- Ability to assist with occasional overnight coverage as needed
- One on one training
- Competitive base salary with uncapped commission
- Opportunity for internal career advancement
If you have questions about this posting, please contact support@lensa.com