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Medical Records Administrative Assistant

Lensa
Troy, NY Full Time
POSTED ON 11/24/2025
AVAILABLE BEFORE 12/23/2025
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Unity House of Cayuga County. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.

$750 sign on bonus

We are seeking a detail-oriented and compassionate Administrative/Medical Records Assistant to join our team. This role is ideal for someone who thrives in a client-centered environment and is passionate about supporting individuals with serious mental illness (SMI). The successful candidate will play a key role in maintaining accurate medical records, coordinating communication across departments, and ensuring smooth day-to-day operations within the facility. If you are organized, professional, and committed to promoting an inclusive and confidential atmosphere, we encourage you to apply.

Responsibilities

  • Manage, organize, and update medical records

Operate and coordinate management information systems, including scheduling and Electronic Health Records (EHR)

  • Assist with billing operations
  • Greet and assist individuals entering the facility
  • Triage incoming participants and phone calls, ensuring proper routing
  • Facilitate communication between the program and recipients
  • Perform general administrative tasks such as photocopying and faxing
  • Promote an environment of inclusion and belonging
  • Maintain confidentiality at all times

Requirements

Associate’s degree required. Minimum of one year of experience as an administrative or medical records assistant preferred. Prior experience working in a client-based setting with individuals experiencing SMI. Excellent verbal and written communication skills. Professional, friendly demeanor. Proficiency in MS Office Suite (Word, Excel, Outlook) and general computer literacy. Familiarity with scheduling systems and Electronic Health Records preferred. Familiarity with OMH programming and Medicaid billing preferred.

Benefits

Generous time off benefits including 13 paid days off in your first year for full time employment (increases every year); and 56 hours of NYS Sick Leave; and 10 paid holidays plus 2 floating holidays; as well as major medical leave. Medical/dental/vision/life insurance, and 403b contributions after one year (you may contribute right away!). Plus, gym, tuition and cell phone discounts and a 50% reduction in childcare tuition at A Child's Place. Come work for an agency that cares about their employees and community!

Unity House is a Rensselaer County-based human service agency that provides a wide range of services to meet the otherwise unmet needs of people in our community who are hurting and struggling. We assist those who are living in poverty, adults living with mental illness or HIV/AIDS, victims of domestic violence, and children with developmental delays. We work to achieve social justice in our community and to create a better understanding of those we serve.

As An Equal Opportunity Employer, we commit ourselves to recruiting, hiring, training, and promoting persons in all job classifications without regard to race, color, age, sex, creed, disability, gender identity or expression, sexual orientation, predisposing genetic characteristics , national origin, domestic violence victim status, familial status, marital status, military status, pregnancy related condition, arrest and/or criminal conviction record, or any other category protected by law, unless based upon a bona fide occupational qualification or other exception.

If you have questions about this posting, please contact support@lensa.com

Salary.com Estimation for Medical Records Administrative Assistant in Troy, NY
$82,873 to $106,077
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