What are the responsibilities and job description for the Manager, Strategic Partnerships - North America - Remote position at Lensa?
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Make a lasting impact in neurovascular care! As the Manager, Strategic Partnerships – North America , you’ll lead efforts to strengthen and grow relationships with key customers across the U.S. and Canada. Partnering with regional sales leaders, you’ll act as the strategic liaison ensuring alignment between customer needs and company goals—driving engagement strategies that fuel long-term commercial success.
What You Will Do
Strategic Customer Identification:
Collaborate with the North America (NA) sales leadership team to identify high-priority customers and strategic accounts where deeper engagement and partnership opportunities exist.
Relationship Development & Management
Serve as the primary corporate point of contact for strategic customers. Build and sustain meaningful relationships through regular communication, on-site visits, and ongoing engagement.
Customer Insight & Engagement Planning
Travel to meet with key customers to understand their strategic interests, needs, and goals. Develop individualized engagement plans that align with both customer priorities and the company’s business objectives.
Customer Segmentation & Profiling
Aligned with global customer segmentation strategic, lead the development and maintenance of customized profiles for each priority target customer. Partner with the NA sales team to ensure profiles are current, actionable, and support tailored engagement strategies.
Congress & Event Engagement
Collaborate with sales and marketing teams to design and execute strategic engagement plans at key industry congresses and events.
Regional Marketing Collaboration
Work with NA marketing managers to understand annual programs, campaigns, and educational initiatives. Recommend and align appropriate strategic customers to participate in or support these initiatives.
Cross-Functional Alignment
Ensure continuous alignment across sales management, North America marketing, medical education, professional affairs, and other internal stakeholders to optimize customer engagement and deliver a cohesive experience to key accounts.
Professional Affairs Liaison
Manage contracting process for NA strategic customers.
Performance Monitoring
Track engagement and relationship progress, providing regular updates, insights, and recommendations to leadership.
Required
What you will need:
POSTED: November 12, 2025
This role will be posted for a minimum of 3 days.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.
If you have questions about this posting, please contact support@lensa.com
Make a lasting impact in neurovascular care! As the Manager, Strategic Partnerships – North America , you’ll lead efforts to strengthen and grow relationships with key customers across the U.S. and Canada. Partnering with regional sales leaders, you’ll act as the strategic liaison ensuring alignment between customer needs and company goals—driving engagement strategies that fuel long-term commercial success.
What You Will Do
Strategic Customer Identification:
Collaborate with the North America (NA) sales leadership team to identify high-priority customers and strategic accounts where deeper engagement and partnership opportunities exist.
Relationship Development & Management
Serve as the primary corporate point of contact for strategic customers. Build and sustain meaningful relationships through regular communication, on-site visits, and ongoing engagement.
Customer Insight & Engagement Planning
Travel to meet with key customers to understand their strategic interests, needs, and goals. Develop individualized engagement plans that align with both customer priorities and the company’s business objectives.
Customer Segmentation & Profiling
Aligned with global customer segmentation strategic, lead the development and maintenance of customized profiles for each priority target customer. Partner with the NA sales team to ensure profiles are current, actionable, and support tailored engagement strategies.
Congress & Event Engagement
Collaborate with sales and marketing teams to design and execute strategic engagement plans at key industry congresses and events.
Regional Marketing Collaboration
Work with NA marketing managers to understand annual programs, campaigns, and educational initiatives. Recommend and align appropriate strategic customers to participate in or support these initiatives.
Cross-Functional Alignment
Ensure continuous alignment across sales management, North America marketing, medical education, professional affairs, and other internal stakeholders to optimize customer engagement and deliver a cohesive experience to key accounts.
Professional Affairs Liaison
Manage contracting process for NA strategic customers.
Performance Monitoring
Track engagement and relationship progress, providing regular updates, insights, and recommendations to leadership.
Required
What you will need:
- Bachelor’s degree in Business, Marketing, Life Sciences, or a related field required
- 8 years of work experience required
- Ability to travel up to 40% across North America
- Masters Degree preferred
- 5 years of experience in strategic account management, partnerships, marketing, or customer engagement, highly preferably within the neurovascular space.
POSTED: November 12, 2025
This role will be posted for a minimum of 3 days.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.
If you have questions about this posting, please contact support@lensa.com
Salary : $115,600 - $245,800
