Manager, Inbound Transportation

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Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

How You’ll Make An Impact

The Inbound Manager will lead a team of 2-3 people ensuring seamless movement of Carter’s inbound international freight. This position collaborates extensively with internal and external partners supporting operations and system functionality for accurate visibility. This role typically reports to Sr. Director of Global Transportation, has 2-3 direct reports and is based in our Stockbridge, GA Distribution Center work environment.

DAILY TRANSPORTATION OPERATIONS (80%)

• Analyze cost savings opportunities by making network changes and communicating to internal partners and external service providers
• Ad-hoc reporting for communication with internal partners and external service providers
• Manage day-to-day logistics for all Inbound shipments into the U.S., providing flexibility to internal customers with carrier options and transit times
• Manage all logistics providers and communicate business needs regularly and effectively to external partners to meet On-Time-In-Full goals and budget metrics and to improve global operating procedures.
• Support logistics strategies for entering new markets and reevaluating existing ones
• Drive innovation and efficiency through technology and automated processing to support increased scale while controlling spend
• Manage air quote process including quote requests and communication with internal partners. Collaborate with Finance for audit / invoice reconciliation
• Manage inbound-related charges and report monthly financial accruals and to identify any budgetary risks
• Act as liaison between Distribution and Planning to ensure daily operational set up and execution to provide visibility and accurate forecasting and to ensure the flawless flow of product
• Manage DC Bypass Retail induction into parcel network
• Daily use of Transportation Management System (TMS); subject matter expertise working in the Infor Nexus TMS system to identify, manage and escalate shipment risks
• Collaborate with Distribution and Planning, using TMS functionality and insights, to ensure daily operational excellence, global visibility, accurate forecasting and the reliable flow of product
• Effectively communicate business needs to external partners, such as Freight Forwarders, Carriers and Agents to improve global operating procedures
• Create and manage new or existing SOPs; utilize SOP materials to develop & grow the broader team
  
  

TRANSPORTATION PROJECT MANAGEMENT (15%)

• Support internal divisions with various seasonal projects. This includes establishing a process providing visibility to the inbound freight, updating internal contacts and working with external destination delivery locations in the US and/or Canada
• Identify opportunities, develop business cases and work with Global Transportation Leadership to implement projects into overall strategy
• Utilize data analytics to develop enhanced logistics capabilities, performance and reduce costs
• Build a robust succession plan
  
  

MANAGE INBOUND CARRIER CLAIM PROCESS (5%)

Must Have

WE’D LOVE TO HEAR FROM YOU IF:

• Utilize excellent judgment and decision-making skills under pressure in a dynamic fast-paced environment
• Ability to communicate and work with a wide variety of audiences, internal and external, both business and technical
• Exceptional prioritization and project management skills with a strong attention to detail
• Strong analytical skills, business acumen and priority management to deliver the most value in a dynamic environment
  
  

Preferred Skills And Experience

• College degree preferred with specialty in business, logistics, import/export compliance, warehouse management or supply chain development or related field.
• Minimum of 5-7 years of experience in transportation, distribution, or supply chain retail apparel
  
  

Our Team Members

• Lead Courageously: Have a strong sense of personal values that align with our Company values
• Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment
• Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients
• Drive Growth: Set aggressive goals and implement plans precisely
• Cultivates Innovation: Respectfully challenge the “we’ve always done it this way” mentality and explore new ways to achieve desired outcomes
  
  

Make a Career At Carter’s

• Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.
  
  

NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

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