What are the responsibilities and job description for the Key Holder position at Lensa?
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for IT'SUGAR. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.
IT’S Fun, IT’S Flexible, IT’S Entertaining
IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, IT’SUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar.
There are three major things that differentiate IT’SUGAR from other candy retailers. First is our product – an unconventional twist on traditional candy store goods that focus on the humorous and outlandish. Second is the ambiance – full of bright colors, loud music, and lighthearted rebellion. The third is the people – passionate, optimistic, and energetic.
IT’SUGAR is looking for a fun and dynamic Retail Keyholder to join our team. As a Retail Keyholder, you will be the premier “SUGARTAINER” in charge of delivering a SWEET customer experience while promoting our brand. The Keyholder will be in charge of delivering exceptional customer service while being responsible for store duties including sales floor merchandising and maintenance, product knowledge, and register duties. At times, the Keyholder will be responsible for opening or closing the store.
What you’ll do? IT’S Exciting!
Laugh out loud, dance to the music, and provide a humorous escape to our customers while you
Deliver Exceptional Customer Service
Let’s get Social! IT’S Cool
IT’S Fun, IT’S Flexible, IT’S Entertaining
IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, IT’SUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar.
There are three major things that differentiate IT’SUGAR from other candy retailers. First is our product – an unconventional twist on traditional candy store goods that focus on the humorous and outlandish. Second is the ambiance – full of bright colors, loud music, and lighthearted rebellion. The third is the people – passionate, optimistic, and energetic.
IT’SUGAR is looking for a fun and dynamic Retail Keyholder to join our team. As a Retail Keyholder, you will be the premier “SUGARTAINER” in charge of delivering a SWEET customer experience while promoting our brand. The Keyholder will be in charge of delivering exceptional customer service while being responsible for store duties including sales floor merchandising and maintenance, product knowledge, and register duties. At times, the Keyholder will be responsible for opening or closing the store.
What you’ll do? IT’S Exciting!
Laugh out loud, dance to the music, and provide a humorous escape to our customers while you
Deliver Exceptional Customer Service
- Assist customers with requests and inquiries.
- Follow our customer engagement model, SUGARTAINMENT.
- Ensure sales floor is clean and organized while maintaining store visual standards.
- Operate POS/ register to properly cash out all customers.
- Follows through on customer’s requests for specific items and suggests additional products.
- Use selling skills through explaining benefits, features, prices, quality, value, and other product information.
- Maintains store cash handling records.
- Responsible for opening and closing procedures as needed.
- Merchandises displays to visual guidelines.
- Assist in set-up for special events and promotions.
- Understands all Loss Prevention (LP) policies and procedures and communicate LP issues with Store Manager.
- Operational Responsibilities include, but are not limited to salesfloor/backroom/restroom maintenance, cleaning, mopping, etc.
- Represent our core values: IT’S being Positive, Playful, Present and a Difference Maker.
- Display enthusiasm and cheerfulness while working collaboratively in a team environment.
- Must be 18 years of age or older.
- Education: High School diploma or equivalent preferred.
- Years of Experience: 6 months in a similar retail role preferred
- Willing to work a flexible schedule including days, evenings, weekends, and holidays.
- Must be able to use a POS/cash register.
- Able to stand and walk for long periods of time; use hands to handle or feel; reach with hands and arms and talk or hear.
- Able to independently lift/move up to 25 lbs. Able to lift/move up to 50 lbs. with assistance.
- Must be able to work alone or with the minimum amount of supervision.
- Flexible scheduling
- Career growth Opportunities
- Training and Development
- 30% Employee Discount
- Perk Spot (Discounts on cell phone, travel, theme parks, etc.)
- 401k with company match beginning the 1st of the month after 60 days of employment.
- Employee Assistance Program
Let’s get Social! IT’S Cool
- Website: www.itsugar.com
- Facebook: www.facebook.com/itsugar
- Twitter: www.twitter.com/itsugar
- Tiktok: itsugar_official
Key Holder
Costello's Ace Hardware -
Warrenton, VA
Key Holder
Psycho Bunny -
Bethesda, MD
Key Holder
Costello's Ace Hardware -
Colonial Beach, VA