Jr. Cloud Support Engineer

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Jr. Cloud Support Engineer

Boston, MA

Remote Local

Contract

$25/hr - $30/hr

Job Description

A leading technology services provider is seeking a Cloud Run Operator to join their remote team. As a Cloud Run Operator, you'll be responsible for maintaining stable, secure, and high-performing cloud infrastructure for HMS-hosted environments. You will monitor system performance, manage incidents, and support infrastructure automation while ensuring operational continuity across AWS and hybrid environments.

Required Skills & Experience

• Proficient in scripting and programming languages including PowerShell, SQL, Bash, and Ruby
• Strong understanding of Windows Server environments (2012R2, 2019, 2022), Active Directory, DNS, Remote Desktop Services (RDS), and Group Policy (GPO) management
• Familiarity with Linux distributions, particularly Red Hat and CentOS
• Working knowledge of relational database systems (RDBMS), particularly Oracle
• Hands-on experience with configuration and state management tools, specifically Chef
• Skilled in deploying and managing cloud-based infrastructure with a solid understanding of networking concepts including VPNs/IPSec, VLANs, routing tables, ACLs, and security groups
• Experience working with AWS (or equivalent IaaS providers), including services such as VPC, EC2, S3, IAM, Route 53, SSM, and Lambda
• Proven experience maintaining and supporting Windows environments and enterprise networks
  
  

Desired Skills & Experience

• Experience developing or maintaining automation scripts for system operations
• Strong background in incident response and operational troubleshooting
• Familiarity with monitoring and alerting tools within AWS environments
• Excellent documentation and communication skills for tracking changes, incidents, and resolutions
  
  

What You Will Be Doing

• Maintain stable and reliable cloud infrastructure for HMS-hosted environments
• Ensure daily monitoring, alert response, and incident management according to HMS standards
• Provide on-call support during rotation periods for after-hours incidents and escalations
• Deliver system performance and availability reports
• Perform server maintenance tasks, including updates, patching, and validation of Windows and Linux systems
• Support and maintain AWS infrastructure components (EC2, VPC, S3, IAM, Route 53, etc.)
• Execute and maintain automation scripts for operational efficiency
• Document all changes, incidents, and troubleshooting steps in tracking systems
• Participate in handover and knowledge transfer sessions to ensure smooth transitions
  
  

Daily Responsibilities

100% hands on learning and growing

The Offer

You Will Receive The Following Benefits:

• Remote flexibility
• Medical Insurance
• Dental Benefits
• Vision Benefits
  
  

Applicants must be currently authorized to work in the U.S. on a full-time basis now and in the future.

You Will Receive The Following Benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan
  
  

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by: Nathan Chisholm

Specialization:

• Cloud Engineer
  
  

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