IT Systems Specialist

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Overview

Scope of Responsibilities : Work under general supervision. Relies on experience and judgment to plan and accomplish assigned tasks and goals

Job Summary: Provide support to all divisions of the Kph organization through the configuration and support of employee facing hardware and software technologies.

This is not a remote position and will be based out of our Syracuse or Gouverneur, NY Office

Responsibilities

Primary Job Duties:

• Provide timely support of issues and questions utilizing the company’s ticketing system.
• Procure, provision, configure, upgrade, repair, and maintain end user technology including:
• PCs, laptops, tablets and peripherals
• Point of sale hardware
• Wireless handhelds and printers
• Cellular devices including phones and hotspots
• Maintain equipment depot to ensure requests are handled in a reasonable timeframe.
• Configure and support a variety of applications in use throughout the organization.
• Configure and support vpn, soft phone, and other tele-workforce technologies.
• Ensure IT policies and procedures are followed and enforced for:
• Asset tracking
• Device encryption
• Anti-malware protection
• Multi-factor authentication
• Patching of operating systems and applications
• Other operational and security related processes
• Analyze systems data to help ensure system conformance to standards.
• Document standard operating procedures and system configuration standards to drive consistency.
• Utilize scripting to efficiently deploy changes across multiple systems and platforms.
• Provide off hours on-call assistance for urgent service affecting issues.
• Responsible for completing all mandatory and regulatory training programs.
• Perform other duties as assigned
  
  

Qualifications

Educational Requirements:

• Minimum: AS Degree or higher in a technology related field.
  
  

Experience

• 2 Years experience servicing PCs and other technology listed above.
  
  

Special Conditions of Employment

• Drug Test
• Initial and continuous exclusion and sanction/disciplinary monitoring
• Valid driver’s license.
  
  

Compensation

$25.00 - $27.00 an hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

Connect With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/15084/it-systems-specialist/job?mode=apply&apply=yes&in_iframe=1&hashed=-336031866)

Job Locations US-NY-East Syracuse

Posted Date 3 weeks ago (12/16/2025 3:10 PM)

Requisition ID 2025-15084

# of Openings 1

Category Information Technology

Location : Location US-NY-East Syracuse

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