What are the responsibilities and job description for the IT Support Technician Intern - Summer 2025 position at Lensa?
Lensa is the leading career site for job seekers at every stage of their career. Our client, Republic Airways, is seeking professionals in Indianapolis, IN. Apply via Lensa today!
Job Category
Human Resources
Program Overview and Benefits : Republic Airways is proud to offer an internship program that prepares students for the workforce. While we provide resources to help interns sharpen skills and make meaningful contributions in their department, we also provide the following during the internships:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors.
REASONING/PROBLEM SOLVING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Able to read and interpret technical, regulatory and contractual documentation. Able to maintain confidentiality.
DECISION MAKING
Makes day to day decisions used to support strategic direction. Decisions often require some thought without established precedents or procedures. Decisions tend to be short term and usually of moderate cost. Able to work independently or as part of a team to drive results.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Founded in 1974 and headquartered in Indianapolis, Indiana, Republic Airways is one of the largest regional airlines in North America. Republic operates a fleet of 200 Embraer 170/175 aircraft and offers scheduled passenger service with 900 daily flights to 80 cities in the U.S. and Canada.
Republic continues to lead the way in innovation and operational excellence for 50 years. The unrivaled work being done by our over 6,000 Associates sets us apart from the competition. We are in an era of growth and untapped potential across the aviation industry. It’s an exciting time to be part of our Company, from corporate positions to the flight deck. No matter your role, your opportunities are elevated at Republic Airways.
Republic Airways fosters a culture of trust, respect, care and fun. We believe our people and the passion they bring to their work is what distinguishes us. We work to encourage, support and invest in our Associates both professionally and personally. We live and breathe our Vision, Mission, Culture Statement and Guiding Principles — those words are put into action each and every day at Republic.
Job Category
Human Resources
Program Overview and Benefits : Republic Airways is proud to offer an internship program that prepares students for the workforce. While we provide resources to help interns sharpen skills and make meaningful contributions in their department, we also provide the following during the internships:
- Mentorship program
- Professional development workshops and departmental information sessions
- Direct exposure to aviation industry, facilities tours, etc.
- Additional opportunities to work with other interns directly on projects
- Competitive hourly pay
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Provides technical support to associates in various departments
- Closely following established procedures and protocols
- Attend team meetings regarding projects, changes, department updates, etc. to better understand the company
- Interacts with cross-departmental associates/teams during projects and day-to-day operations
- Encourages cohesiveness among personnel under other managers in the department
- Experience with installation, maintenance and organization of AV cabling
- Maintain and troubleshoot technology
- Provide cross-departmental customer service across various departments to ensure cohesive and timely support
- Perform effective and informative user testing
- Serve clients and stakeholders
- Assists with other duties, tasks, projects, and presentations assigned
- Pursuing an associate or bachelor’s degree (AIT/ AT/ AE / BA / BS) in Information Technology, Information Systems, Computer Science, or related
- Minimum 3.0 GPA on a 4.0 scale
- Advanced Microsoft Office skills (focusing on Microsoft Excel)
- Ability to work both independently and collaboratively in a business group
- Strong analytical skill
- Developed interpersonal skills
- Identifying, understanding and working with professional standards
- Ability to work onsite at our Indianapolis Headquarters location and Camel Training Center or other site locations as needed.
- Ability to work up to 32-40 hours per week
- Eligible to work in the United States without sponsorship
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors.
REASONING/PROBLEM SOLVING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Able to read and interpret technical, regulatory and contractual documentation. Able to maintain confidentiality.
DECISION MAKING
Makes day to day decisions used to support strategic direction. Decisions often require some thought without established precedents or procedures. Decisions tend to be short term and usually of moderate cost. Able to work independently or as part of a team to drive results.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
- Able to move about the work environment.
- Frequently required to stand, walk, sit, talk and hear.
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
- Typically not exposed to extreme environmental conditions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Founded in 1974 and headquartered in Indianapolis, Indiana, Republic Airways is one of the largest regional airlines in North America. Republic operates a fleet of 200 Embraer 170/175 aircraft and offers scheduled passenger service with 900 daily flights to 80 cities in the U.S. and Canada.
Republic continues to lead the way in innovation and operational excellence for 50 years. The unrivaled work being done by our over 6,000 Associates sets us apart from the competition. We are in an era of growth and untapped potential across the aviation industry. It’s an exciting time to be part of our Company, from corporate positions to the flight deck. No matter your role, your opportunities are elevated at Republic Airways.
Republic Airways fosters a culture of trust, respect, care and fun. We believe our people and the passion they bring to their work is what distinguishes us. We work to encourage, support and invest in our Associates both professionally and personally. We live and breathe our Vision, Mission, Culture Statement and Guiding Principles — those words are put into action each and every day at Republic.
